Syed Towsifur Rahman Email & Phone Number

Saudi Arabia

• Client:Saudi Commission for Health Specialties (SCFHS)Title:Senior System AdministratorDuration:June 2018 to PresentResponsibilities:Managing IT Cloud Team who is responsible for Datacenter, Server Infrastructure and.
• Managing and provide consultancy on IT infrastructure, Disaster recovery business continuity, information Security, core IT service high availability & Data integrity.
• Analyzes complex business needs presented by the customers and recommend technical solutions to them.
• Advise clients objectively on where IT might make a difference to the business.
• Managing project for core Applications and services for high availability and failover like, Windows AD/Domain, Exchange, System Center, SQL, SharePoint and so on.
• Managing projects for datacenter services & virtualization solutions.

Saudi Arabia

• Meeting with clients to determine their requirements.
• Working with clients to define the scope of a project.
• Understanding the customer’s needs and suggest various options which best suit their requirements and give them optimized results.
• Developing agreed solutions and implementing new systems.
• Helping clients with change-management activities.
• Designing, testing, installing and monitoring new systems.

Pakistan

Directly supervises System Administration, IT Help Desk and Desktop Support units and carries out supervisory responsibilities in accordance with the organization's policies.Responsible for Microsoft infrastructure, designing, installation, operation, administration and troubleshooting.Responsibility includes smooth functionality and maintenance of Primary.

Pakistan

Primary technical contact for configuration and critical issues for all system infrastructure services, such as Active Directory, MS Exchange, Blackberry, Internet Proxy (Bluecoat), SCCM, SCOM, Antivirus, etc. services. Managing / configuration and support of HP/Compaq Servers in Head Office Datacenter. IT Assets management is the one of major.

Pakistan

• Manage whole IT infrastructure and systems.
• Administrate System Windows 2003 Domain and Active directory.
• Managing MS Exchange, SharePoint services, Project server and ISA Internet Proxy.
• Managing Telelogic Synergy (known as IBM Rational Synergy) and VSS servers.
• Provide end user support on all above services.
• Responsible Systems backup mechanism of critical services.

Pakistan

• Provide all infrastructures and system related services and support (Hardware, Domain / AD, Emails, network / communications, etc.) to client.
• Manage and lead technical customer support team for day-to-day complains and issues.
• Provide and purpose best solution to customers as per their requirement.

Pakistan

• Manage Production IT infrastructure and systems.
• Administrate System Windows 2000 Domain and Active directory.
• Coordinating between productions and planning department for monthly activities.
• Assist to manager for daily and monthly production schedule for production planning.
• Liaise with store department for manage all plant inventory system.
• Generate daily/monthly/yearly production and analysis reports.

Pakistan

• Working and providing computer hardware and software support.
• Implementing solution over to Windows NT, Novell and Windows workgroup and Internet.
• Also assembling, installation and troubleshooting of computers and networking.

Pakistan

• Responsible to deployment and installation of Internet and e-mail software.
• Provide day-to-day service and support.
• Responsible to administrate email server.

Responsible for parts production and implement all the CAD design in the entire Computer Numeric Machines (CNC). I was also the coordinator between CAD group and Floor Planning group.