- Created promotional materials with a reach of 10-20K for locally sponsored events.- Balanced multiple projects simultaneously, meeting tight deadlines and achieving high standards.- Collaborated with marketing team to ensure brand consistency on 10 projects.

- Collaborated with a dynamic team of 15 to improve workow during renovations.- Delivered quality customer service to 150 to 200 customers per shift, ensuringclient satisfaction.

- Created and served custom coffees, teas, and pastries from a variety of 35 menu items.- Using POS System, managed and verified accurate cash flow operations of each shift.

- Mastered over 30 veterinary treatments and diagnostics within three months of hiring, overall decreasing appointment wait times.- Trained 20 new hires in six various levels of positions, ranging from receptionists to surgery techs, effectively improving quality of care for patients.- Provided advice and additional medical treatment to over 25 complex patients in foster care, boosting likelihood of pet adoption and satisfaction in fosters.

- Trained and led a team of 60 medical personnel for annual vaccination campaigns on base, including flu and COVID-19, effectively vaccinating 1.5K patients in one month.- Awarded Medic of the Year 2021 for developing new COVID-19 schedules for two clinics, focused on social distancing while maintaining quality patient care.- Restructured A/I clinic schedule as new manager to increase patient access to care, appointment availability increased by 40%.

- Performed 170 patient visits in two months as the base’s sole allergy tech, providing continuous care to patients while the clinic was short-handed.- Created Anaphylaxis Emergency training scenario and instructed 75 staff members on proper Epi-Pen administration. The Regional Allergy Specialist chose to implement the training scenario at seven other bases.

- Handpicked for clinic’s first-ever civilian hospital internship. Enhanced critical care skills during 120 hours in ICU. Selected for early promotion to E-3 for outstanding performance in the ICU. - Managed 6 techs who cared for 1.2K patients. The clinic was recognized for the best customer service out of 55 bases. - Trained three LVN students from a community college on 150 clinic procedures and treatments.- Co-launched scheduling process improvement, led administrative training for 13 techs; reduced appointment availability from 29 days to one day.- Performed medical treatments and assisted with specialized exams for 5K beneficiaries.