Toyeeb Jaafar Email and Phone Number

As a Scheduling Coordinator at CBI Health, I manage the appointments and schedules of over 100 clients and therapists, ensuring timely and efficient service delivery. I use my Mac skills to troubleshoot any technical issues and maintain accurate records and reports. I also provide customer support and problem solving to address any inquiries or concerns from clients or therapists.I have a strong background in customer service and support, having worked as a Technical Specialist at TTEC and a Service Specialist at Assiniboine Credit Union. I have developed my skills in Windows Server, Service Delivery, and Customer Support, and have contributed to improving customer satisfaction and retention rates. I have an Undergraduate degree in Criminology from Caleb University Lagos, which has sparked my interest in human behavior and social justice. I am motivated to pursue a career that combines my passion for helping people and my expertise in customer service and technology.