Toyin Olubode Email & Phone Number

Nigeria

Lagos State, Nigeria

Lagos State, Nigeria

Responsible for the management of the team. I have been able to foster strategic business relationships, developing, and implementing sales strategies, managing business relationships, increasing revenue, meeting, and exceeding sales goals.

• Managing business development, branding & strategy, and relationship management efforts and spearheading account management efforts and cost / risk analyses to achieve optimal client satisfaction.• Evolving new lines of business through account prospecting, market analysis, and client relationships to propel business success and achieve organizational goals.• Up-selling and securing the support and maintenance for the various contracts.• Liaising with development team on product development to meet clients’ requirements. • Liaising with OEM’s sales representatives and negotiating discounts to meet client’s budgets and win deals.

Lekki, Lagos

• Managed services contract in excess of $10M annually, across the financial, oil and gas and Telecommunication sectors. Managed hardware and support services sales, administration of the service level agreements for clients. • Worked with the presale team to develop ideas, create strategic proposals and presentations to meet client’ needs.• Engaged customers to unearth their needs and develop solutions to add value and drive sales.• Liaised with OEM’s sales and services representatives and negotiated discounts to meet client’s budgets and win deals.• Developed sales and supported strategies across CWG’s product lines for client devices, enterprise systems (Servers and Storages) and ATMs with the sales team.• Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service.• Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business for CWG. Handled present corporate key account rapports between channels and customer.

Ibadan 2 Regional Office, Oyo State

• Managed Ibadan Metropolis and parts of Oyo townships. Redeployed to Ibadan on Regional Manager’s recommendation, consistently grew sales figures on month by month basis. • Consistently met, and often surpassed, corporate goals; sourced new customers through various channels to realize an increase in revenue.

Ilorin Area Office, Kwara State

• Consistently outperformed corporate sales and revenue goals through the development of aggressive and successful business initiatives and effective sales team leadership, propelling drastic sales revenue increases while minimizing corporate expenses.• Achieved a sales growth of over 300% in 6 months. Developed and planned sales strategies to achieve set sales target.• Tracked, monitored and evaluated sales data to ensure satisfaction of sales objectives.• Identified and sourced potential clients through effective tele-selling especially for 3G Modem and blackberry devices to generate sales activities. • Managed value chain and customer care structure in line with organization goals and objectives.• Developed and ensured quality service delivery to customers including resolutions of issues relating to dealer’s stock.

V.I, Lagos

• Part of the team, that successfully launched the Free Access Program (FAP) for Ogun State, a GLOBACOM’s initiative that ensured massive activation of SIMs for all Civil Servants. • Marketed the organization’s products and services to Government’ officials as well as private clients.• Liaised with High Ranking public officials to accomplish GLOBACOM’s initiatives with the Federal and State Governments in Nigeria.• Coordinated the continuous activation of new Sims and ensured increase in ARPU on a month by month basis.• Responsible for data capturing, verification and quality checks for input in directory, and resolution of customers queries concerning company products and services.• Oversaw revenue monitoring of States and Government’s agencies involved in Project and treading of Key Performance Indices (KPI).

• Managed data collation and analysis teams, identified service trends within the Electronic Documents and Records management (EDRM) market.• Developed research designs and methodologies.• Oversaw detailed and complex analysis of the EDRM market and competitor products.• Conducted focus group reviews on market segmentation and targeting techniques for the sales team.• Provided robust statistical evidence and report for management reviews.• Provided specialist and objective analytical insight, formulated and presented recommendations to influence decision in the organization.

• Drove production, safety and administrative controls to ISO 9001 standards.• Treading of key performance indicators (KPIs) and organisation of staff workflow.• Scheduled routine quality and process optimisation reviews.• Facilitated production equipment tours for internal and external customers.• Revised team reports in preparation for monthly management assessments.• Acted as key point of contact and representative for staff issues at management meetings.• Ensured health and safety regulations are adhered to as stated in the organization policy.

Mba, Strategic Marketing

Bsc, Biochemistry