Deepak Thapa Email & Phone Number

I am IT graduate (Master of Information Technology) with major in Computer Networking possessing a theoretical and practical understanding of Information Communication Technology. I have experience as an IT Support Engineer at Go Click On as an intern where I got opportunity to enhance my skills (network troubleshooting, configuration, IT management, customer service support, and project management skills). Generic SkillsI can work under routine direction and uses limited discretion in resolving issues (Autonomy – level 2)I can interacts, influence immediate colleagues and aware of need to collaborate with team (Influence level 2)I can perform a range of complex and non-routine technical activities (Complexity - Level 3)I have generic, domain and specialist knowledge necessary to perform effectively in the organization (Knowledge – level 3)I have good oral and written communication skills and can work effectively as a team member (Business Skills – level 3)Professional SkillsCustomer Service Support (CSMG) Level 3IT Infrastructure (ITOP) Level 3Network Support (NTAS) Level 3Systems installation/decommissioning (HSIN) Level 4My goal is to secure IT position/role where I can utilize my skills to solve the problems and gain further experience while enhancing company reputation and productivity.

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  Ict Support Engineer

  Go Click On

  May 2021 - Aug 2021 - Level 9, 416-420 Collins Street Melbourne Vic 3000