Thomas Payne Email & Phone Number

Austin, Texas, United States

Austin, Tx

• Expand or modify system to serve new purposes or improve work flow• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems• Develop, document and revise system design procedures, test procedures, and quality standards• Determine computer software or hardware needed to set up or alter system• Management, support, and upgrades for physical and virtual machines• Train staff and users to work with computer systems and programs• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation• Analyze network data to determine network usage, disk space availability, or server function• Microsoft Exchange, Office 365, and cloud based storage integration• Manage multiple accounts with businesses ranging from a few employees up to 300• Create or revise user instructions, procedures, or manuals• Install new hardware or software systems or components, ensuring integration with existing network systems including Firewalls, Routers, Managed Switches, Servers, and Workstations• Install network software, including security or firewall software• Management of Microsoft Exchange Servers, Storage Servers, Domain Controllers, and Backup systems• Management of Linux, Macintosh, and Windows based servers and workstations• Implementation, training, and end user support for Microsoft and Open office based office applications • Management, Design, Implementation, and Support of multiple Wi-Fi and hard wired networks using managed switches, proprietary Wi-Fi systems, and VLANS• Management of over 700 customers with multiple projects for each client

Houston, Texas Area

• Oversee the daily performance of computer systems• Answer user inquiries regarding computer software or hardware operation to resolve problems• Enter commands and observe system functioning to verify correct operations and detect errors• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support• Refer major hardware or software problems or defective products to vendors or technicians for service• Develop training materials and procedures, or train users in the proper use of hardware or software• Prepare evaluations of software or hardware, and recommend improvements or upgrades

Fayetteville, North Carolina Area

• Schedule staff hours and assign duties at all locations• Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs• Manage computer systems, network, and website

Raleigh-Durham, North Carolina Area

• Configuration of servers, workstations, and network devices throughout the school• Create or revise user instructions, procedures, or manuals• Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations

Raleigh-Durham, North Carolina Area

• Configuration of servers, workstations, and network devices throughout the school• Create or revise user instructions, procedures, or manuals• Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations

Ba Interdisciplinary Studies, Elementary Education And Teaching

Business Administration

Activities and Societies: Men's Basketball

Education record