- Managed and led a cluster within the eSports department, enhancing team performance and cohesion- Trained new hires and refined standard operating procedures, driving internal team efficiency - Analyzed market trends and generated insights for revenue growth and trading margins through Tableau and MS Excel, achieving a yearly 6% profit margin growth - Analyzed monthly team performance through various statistical metrics in order to identify pain and adjustment points within the team's processes - Ensured team's data integrity accuracy by adhering to statistical models, aligning rigorous validation needed in market analysis - Initiated process automations that would help improve employees' day-to-day work- Conducted a program through Lean Six Sigma which helped reduce monthly service failures within the department by 50%

- Data and information gathering and analysis for the purpose of understanding factors that contributes to the outcome of sporting events.- Trading performance analysis and reporting- Odds Compilation and Trading of sporting events.

I mostly did clerical work (data and file storage/management) and helped organize various events by the department.