Tamara Fisher

Tamara Fisher Email and Phone Number

Working to provide a "peculiar" customer service experience for the earth's most customer centered company @ Amazon Web Services (AWS)
seattle, washington, united states
Tamara Fisher's Location
Oceanside, California, United States, United States
Tamara Fisher's Contact Details
About Tamara Fisher

I excel at roles that utilize my diverse experiences to launch and create business opportunities. As a business strategist, I start with an idea, succeed or fail fast - pivot and go again. A favorite quote from Jeff Bezos - "Don't just step out of the box, reinvent the box." Transformative leadership is a focal point no matter the industry or position I hold. I'm authentic and passionate about causes that I find worthwhile. My motto .. Be kind, have courage, and always believe in a little bit of magic.

Tamara Fisher's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Working to provide a "peculiar" customer service experience for the earth's most customer centered company
seattle, washington, united states
Employees:
72973
Tamara Fisher Work Experience Details
  • Amazon Web Services (Aws)
    Customer References Manager
    Amazon Web Services (Aws) Jul 2022 - Present
    San Diego, California, United States
    Collaborating with Customer Analytics to drive customer obsession and innovation
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  • Amazon
    Executive Customer Relations Manager
    Amazon Jul 2020 - Jul 2022
    Virtual - California
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  • Moonglow Ventures
    Operations Consultant - Specializing In Small Business
    Moonglow Ventures Jan 2006 - Jul 2020
    Los Angeles County, California, United States
    View
  • Race Car Dynamics Inc.
    Business Operations Consultant
    Race Car Dynamics Inc. Jul 2016 - Mar 2020
    Prescott Valley, Arizona, United States
    Moved into this generalized role when company moved its operations to Arizona in 2016. Setup Arizona operations including new IT systems, warehouse, contracted with vendors and suppliers, ERP system, CRM system, phone systems, hired staff, negotiated contracts. Assist with day to day operational questions and issues as needed. Work with customers on special projects and supply chain logistics. Trained staff on ERP system, accounting processes, inventory management, shipping and receiving.
  • Race Car Dynamics, Inc.
    Vice President Of Sales And Operations
    Race Car Dynamics, Inc. Jan 2013 - Jul 2016
    El Cajon, Ca
    Responsible for leading Sales & Marketing team, developing new business opportunities and increasing sales. Drove brand awareness in three separate divisions of the company – Classic Shocks, Suspension and Power Sports/Government Sales. Deployed reorganization of sales department. Successfully launched Method CRM. Spearheaded overhaul of Sales & Marketing department. Hired, trained and lead supply chain sales team. Reversed declining sales trend. Performed above expectation by increasing sales YOY by over 12% and increased brand awareness within existing and new markets. Conceived, designed and implemented marketing program for side-by-side vehicles to be used in the fire and rescue markets. Established increased customer satisfaction from a 2.0 to 4.5. Reversed negative customer retention trend and brought back lost customers through customer service training and implementation of quality customer service practices. Created sales and pricing programs for existing customers, smoothed sporadic sales revenue spikes and increased bottom line. Built relationships with existing customers while consistently reaching new customers. Traveled extensively to customers within the US. Authored short and long term business plans for Classics Shocks division and Power Sports Division. Developed networking contacts within governmental agencies, making sales to Local, State and National organizations and agencies. Built reputation based on quality, customer service, and value, creating a positive P&L impact. Obtained GSA Contract.
  • Race Car Dynamics, Inc.
    Director Of Operations
    Race Car Dynamics, Inc. Apr 2003 - Dec 2012
    Directed overall operations and P&L management for 100,000 sq. ft. manufacturing facility comprised of 40 to 100 employees. Established performance indicators, operating goals, productivity improvements, overhauled corporate procedures to increase productivity, and worked with VP of Manufacturing to implement lean manufacturing and just-in-time inventory programs. Functional areas of management included: strategic planning with Board of Directors, human resources, business development, marketing, sales, product management, and finance. Created and developed strategic alliances with vendors and suppliers.Increased inventory accuracy to 98.8% consistently. Reduced cost of lost inventory through improvement of shipping and receiving practices thus improving profitability. Analyzed inventory shelf life, partnered with Sales Department to create sales programs targeted to decrease stagnate inventory. Increased customer satisfaction by quick order turnaround and accuracy and a minimum 95% order fulfillment rate. Reorganized warehouse, added inventory cycle count inventory control. Lead logistics, shipping and receiving team increasing employee retention.Planned all trade show activities including selection of booth, design, layout, sourcing, logistics, and staffing booth. Lead marketing team in customer contacts, show specials, appointments and scheduling. Analyzed show ROI, budgets and P&L impact. Authored HR employee manual. Established company wide policies and built operations by taking the company from one market segment to three market segments. Wrote and analyzed reports from all aspects of business including finance, sales, cost, inventory and P&L. Worked closely with CFO to control costs, financial reporting and profitability.
  • Race Car Dynamics, Inc.
    Erp/It Consultant
    Race Car Dynamics, Inc. Jan 1999 - Apr 2003
    Studied existing manufacturing, production, operations and financial procedures. Reviewed the process for improvement map and created procedures for implementation of Exact Macola ERP system. Upgraded hardware, setup security and system backups. Configured workstations and individual security settings based on position. Setup maintenance files, entered all necessary data and tested for accuracy. Documented procedures and trained employees in new procedures. Created reports for analyzation of financial data, sales data, cost and inventory data. Worked with VP of manufacturing on procedures for Shop Floor, Production and material planning.
  • Red Deer Systems
    Enterprise Resources Planning Consultant
    Red Deer Systems Apr 1998 - Apr 2003
    Coordinated and implemented ERP software, Exact Macola. Recommended procedural improvements and implemented said improvements as necessary. Provided customer support, training and sales. Also ran a division called Regency Training Centers where I created and taught classroom type of training for software applications. I also wrote all training manuals associated with the classes.
  • Sea & Sea Underwater Photography
    Sales & Marketing Liasion
    Sea & Sea Underwater Photography 1995 - 1999
    Sales & MarketingCompany Policies and ProceduresAssisted staff with questions and problemsOversaw outside sales staff and supportedAssisted Sales & Marketing Manager

Tamara Fisher Skills

Management Process Improvement Team Building Strategic Planning Sales Budgets Training Leadership New Business Development Manufacturing Operations Management Product Development Marketing Strategy Logistics Purchasing Business Planning Customer Service Administration Sales Operations Microsoft Office Microsoft Excel Microsoft Word Microsoft Publisher Powerpoint Business Strategy Collaborative Problem Solving Typing Organizational Leadership Appointment Scheduling Travel Planning Event Planning Event Management Corporate Events Trade Shows Business Development Marketing Sales Management Negotiation Account Management Consulting Program Management Budgeting

Tamara Fisher Education Details

Frequently Asked Questions about Tamara Fisher

What company does Tamara Fisher work for?

Tamara Fisher works for Amazon Web Services (Aws)

What is Tamara Fisher's role at the current company?

Tamara Fisher's current role is Working to provide a "peculiar" customer service experience for the earth's most customer centered company.

What is Tamara Fisher's email address?

Tamara Fisher's email address is tf****@****ing.com

What is Tamara Fisher's direct phone number?

Tamara Fisher's direct phone number is +161958*****

What schools did Tamara Fisher attend?

Tamara Fisher attended Gonzaga University, Ucla Extension, National University, National University, Point Loma Nazarene University, Christian High, Gonzaga University, Gonzaga University School Of Leadership Studies.

What skills is Tamara Fisher known for?

Tamara Fisher has skills like Management, Process Improvement, Team Building, Strategic Planning, Sales, Budgets, Training, Leadership, New Business Development, Manufacturing, Operations Management, Product Development.

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