Tim Hayes Email & Phone Number

Greater Minneapolis-St. Paul Area

Indianapolis, Indiana, United States

• Actively supports the success of 1,000+ daily departures for codeshare partners American Eagle, Delta Connection, and United Express
• Routinely utilizes a variety of weather data, ATC resources, NOTAMS, aircraft maintenance records, and CRM/DRM to safely and effectively plan flights and issue dispatch releases, all while ensuring compliance with.
• Diligently flight follows and maintains situational awareness in order to provide efficient communication to flight crews about changing conditions in the air and on the ground, proactively employing the assistance of.
• Consistently manages time-sensitive, high-stress events (e.g., IROPS) with tact and composure
• Regularly conducts on-the-job-training for new hires and leads initial and recurrent training classes and competency checks

Greater Minneapolis-St. Paul Area

• Supported ramp agents in maintaining a safe and effective operation during normal and irregular conditions to avoid ramp delays
• Coordinated efforts across numerous resources to devise solutions in response to day-to-day operational challenges, including missing luggage, weight and balance discrepancies, and inoperative airport and aircraft.
• Verified team compliance with all Delta Global Services (DGS) company policies and OSHA, TSA, DOT, and USPS regulations
• Observed, trained, and coached ramp agents to implement or reinforce company safety procedures and general best practices
• Clients include Endeavor Air, GoJet Airlines, and SkyWest Airlines dba Delta Connection collectively operating a fleet of CRJ200, CRJ700, CRJ900, and E175 aircraft

Greater Minneapolis-St. Paul Area

• Increased agency revenue by growing client’s scope of work (SOW) through consistent customer satisfaction
• Owned and managed the workflow of a cross-functional team to plan, design, and produce a bi-monthly product catalog for a national food delivery brand
• Built campaign briefs to communicate client objectives, creative direction, and project specs (i.e., timelines and budgets) across internal and external resources to guarantee project success

Greater New York City Area

• Organized planning, development, and execution of digital ad campaigns with budgets up to $2MM
• Prepared and presented comprehensive reports to provide clients with actionable insights and takeaways, including data and insights from third-party measurement studies conducted by Oracle, Nielsen, Millward Brown, and.
• Executed a breakthrough digital advertising campaign across Facebook and Instagram for a national shave prep brand that resulted in an increase in ad recall by +9 points, favorability by +5 points, and purchase intent.
• Clients include Schick Hydro, Schick Hydro Silk, Schick Xtreme3, Schick Intuition, Edge Shave Gel, Skintimate, Litter Genie, Palm Breweries, Point72 Asset Management, The Steven & Alexandra Cohen Foundation

Greater New York City Area

Greater New York City Area

• Created results-driven social marketing strategies using established and emerging tech to grow brand recognition and activate audiences
• Engaged with social communities to promote quality conversations between brands and their consumers
• Developed timely editorial content for numerous luxury and boutique hospitality brands
• Clients include Thompson Hotels, Freehand Hotels, Affinia Hotels, Pavan Liqueur

Aircraft Dispatcher

Education record