Taylor Pintaro Email & Phone Number

La Grange, Il, Us

Countryside, Il

United States

Bolingbrook

Oversees and schedules projects and deadlines for Vision’s development suite.Acts a liaison between Customer Service, Sales, Business Analyst, Development, Infrastructure, Data, QA, and Client teams to ensure project goals and deliverables are met.Manages a team of Technical Project Managers, in charge of the project management of client deliverables and client satisfaction around technical projects and functionality.Acts as a liaison to Sales on pre-sale opportunities, ultimately engineering new projects, scoping enhancements, and vetting development product requests.Works with Business Analysts and Developers to ensure software enhancements are accurate and timely.Facilitates sales presentations demonstrating company software and functionality.Works within SalesForce (Quip and TaskRay) to drive company-wide communication of opportunities, projects, deadlines, and large support issues.Suggests new ways to improve software functionality, project performance, and client satisfaction.Partners with Vision’s Key Accounts, collaborating on new strategies to help these clients achieve their end-goals within Vision’s product suite.Manages Vision’s project life-cycle strategy and process, identifying and implementing new process and revised steps as needed.Works with Vision’s Senior Management team on process strategy, major issue triage, new development products/enhancements, and goal accomplishment.Drives projects and solutions to ensure customer requirements, expectations, and deadlines are met.

Bolingbrook, Illinois

Captured, documented, and interpreted requirements to translate into project specifications documents.Worked with the Sales team to accurately quote new development projects.Was responsible for ensuring accuracy and timeliness of development projects and software enhancement deliveries.Facilitated Client status calls, UAT process, and scope changes.Managed Vision’s project tracking program, JIRA, to ensure we are capturing the appropriate details to communicate project requirements, deadlines, and billing requirements.Created business requirements documents detailing project scope, client needs, and internal gaps.Performed a final UX and functionality tests, post QA, ultimately approving new development prior to client release.

Oversaw and scheduled FGS’ e-commerce and mixed marketing development projects and deadlines.Made recommendations for new development enhancements for additional product offerings.Acted a liaison between Customer Service, Sales, IT, and Clients to ensure goals were met and clients remained confident and happy with the company’s development projects.Assisted with overseeing a team consisting of analysts, QA professionals, and developers.Created project specification documents and worked with the Sales and leadership teams to accurately quote new development projects.Worked with developers to ensure software enhancements were delivered accurately and timely.Managed FGS’ project tracking program, JIRA, to communicate project requirements, deadlines, and billing requirements.Held training and sales presentations, demonstrating company software and functionality both with internal teams and for end users.Provided pre and post implementation cost and time metric analysis.Suggested new ways to improve project performance and client satisfaction.Suggested new strategies to help clients market their products to their field of users.

Handled the relationships of 8 of FGS’ largest program accounts.Was responsible for ensuring accuracy and timeliness of marketing projects and software enhancement deliveries.Facilitated client needs and ensured correct implementation of a variety of projects.

Managed print and fulfillment projects for FGS’ largest account.