Thomas (Tj) Jerry Email & Phone Number

Can I be a superhero for your company?Growing up in the 90’s I was inundated with visions of superheroes saving the day, men and women doing the extraordinary for the people around them. These thoughts of wanting to help people have stuck around with me though much to my disappointment as I grew up I didn’t end up with super strength, the power of flight, or a magical hammer but I did find I had an uncanny, amazing ability to help people with technology concerns and be their hero time and time again.While I don’t whiz around in a cape and leap tall buildings in a single bound, there is one thing I do and that’s save the day for my customers. I work hard at building fantastic relationships with my users and make them feel like they can bring any problem, puzzle, or thought to me with total confidence that I can power through any issue and bring them out on the other side satisfied.Do you need someone well versed in VMWare View VDI environments?Do you need someone experienced in ITIL based help desk service?Please Contact Thomas (TJ) Jerry to be super for your company.E-Mail: t.jerry@me.com Phone: 707.948.6887

Listed skills include Active Directory, Windows 7, Microsoft Office, Technical Support, and 30 others.

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  Windows System Administrator

  Lucasfilm\Industrial Light And Magic

  Oct 2014 - Present - Industrial Light And Magic San Francisco

  I'm responsible for our San Francisco-based VMware cluster consisting of a production 6.0/5.5 environment for virtual server management. This cluster contains 30 hosts and approximately 650 guests. This was a pre-existing environment that I have added to and expanded upon. At the moment, I'm working with my counterpart from another site to design the next generation VMware cluster.I'm also responsible for a Virtual Desktop cluster that serves as the companies internet ingest air-gap solution. This cluster was architected and made into a proof of concept by a team of 2, which was approved and I received the funding to build an environment of 36 hosts outfitted with specialty Teradici Apex cards and Nvidia GRID graphics cards. These allowed the virtual environment to deliver video playback at full speed at 1080p resolutions, an essential need for the artists the company employs. Currently, the VDI environment has over 1,100 guests serving users in San Francisco and Vancouver and is growing every month.I also provide day to day operations support with a team of 6 which includes the following responsibilities and technologies:Active Directory based work (User and Group management; We use Adaxes as an ADUC extension to offer Self-Service)Mobile-Iron (MDM solution)Exchange Support (Mailbox support)Corporate Gmail (Brand NEW!)Box (3rd Party Cloud Storage and Content)Okta (Authentication Manager, user management and application provisioning)RSA (VPN Token Provider)DHCP (Create reservations, remove leases, check scopes)DNS (Internal - Windows, External - Linux)Group Policy (USB Controls, Persona, and Software Pushes)SCCM (Windows Updates, deploying software and OS builds)Windows Support (7 & 10)Linux Support (CentOS 7, Network management, security updating, and disk sizing in VMs.)MacOS Support (10.9+ Preferred desktop OS)Documentation and Training Material CreationAspera Faspex (User and group management, intermediate troubleshooting)Plus More!