Tracee Lewis Email & Phone Number

Columbia, TN, US

Brentwood, Tennessee, United States

Process and assure correct settlement of routine death claims. Determine family coverage and issue endorsements accordingly. Handle special projects as assigned. Process claims involved with Claim Enhancement Project (CEP).In this job, I managed important administrative tasks while keeping an eye on different communication channels to make sure we provided.

Brentwood, TN

Analyst – Customer Solutions UnitI receive complaints in writing from customers, Better Business Bureau, and attorneys then respond in writing regarding the concerns while providing documentation from the research and investigation. I drive success within the team by closing the most quantity of cases in 2018 all while keeping my quality above the yearly.

Brentwood, TN

I have worked the Stop-pay queue determining if the check needed to be stopped, re-mailed, re-issued or applied back to the policy. I have also worked the Suspense queue applying money to premiums, refunding money, applying money to loans, answering questions, etc. I also work the SM 45 Day List, and have begun to learn the SAP F-03 offsetting task.I have.

Brentwood, TN

Durable Medical Equipment contract for Medicare - Redeterminations is the 2nd level of the 5 level Appeal process - each claim is looked at with fresh eyes from beginning to end. Requested any missing information. Then use Local Coverage Determination, Policy Articles, and Supplier Manual to make decision to pay or send a denial letter.I have helped each.

Stretch assignment to help work Voluntary Refund checks by applying the monies to the correct claims and accounts. Over Payment Recovery Department - Debt Collection Team

Sent different levels (First Demand, Second Demand, and Intent to Refer) of collection letters, re-sent undeliverable letters to new addresses (found through the USPS or the Secretary of States), and referred debt to the Department of Treasury. Offset debt by request, or through Tax ID numbers. Also, responded to Treasury Action Forms, and made out-bound.

Maintained contact with all business partners and four Account Executives concerning statuses on each of their home loan files, and any documents needed per each of their state guidelines and complying with all federal laws as well as company policies. Managed 120-150 files at any given time. Returned all email and phone messages within the hour. Also.

Supervise files: origination, processing, underwriting, closing to funding, including processing while complying with all state and federal laws as well as company policies. Used AUS: CLUES, LP, and DU. Ordered and reviewed: documents, statements, titles, appraisals, pay offs, VOE, VOR, VOM, etc. Also, managed both incoming and outgoing calls. H&R Block.

Audits of store, vault and safety; investigation of internal issues, Coordination of camera's, CCTV monitoring and evidence inventory; managed Weekly Staff Meetings: training on safety and loss prevention awareness while apprehending and prosecuting criminals; Compliance Team.

Audits of store, vault and safety; investigation of internal issues, Coordination of 140 camera's, CCTV monitoring and evidence inventory; managed Staff Meetings: training on safety and loss prevention awareness while apprehending and prosecuting hundreds of criminals; shut down 2 check fraud rings, and with help, 11 'meth-labs'; chosen for 'Security Swat.