Activity Director Intern: Madison on the Marsh. Sept. 2014- Present.State Qualified Activity Director:Plans and assists with activity and program management implementation. • EMR trained: (electronic medical record trained)• Uses MDS updates, RAP’s, and RAI’s to evaluate resident data. • SNF (skilled nursing facility), and Rehabilitation trained with state regulations of FTAG 248 and FTAG 249 standards.• Currently conducts activity assessments, care plans, and wrap services for triggers regarding new residents and updates on-going activity treatment plans.• Assists in coordinating annual and seasonal events. • Supports with trip planning and outings. • Contributes on agenda planning for new residential activities and calendar planning.• Sets up, decorates, gathers resources, and aids in take down for socials and scheduled activities.• Engages and encourages residents on regularly scheduled calendar participation. • Arranges for cluster groups to be formed for rotational activities. •Coordinates Resident Council Meetings and Family Council Meetings for facility and resident improvement. Ombudsmen liaison.

Education liaison for parents of children with special needs in local school communities. • Negotiated for educational and civil rights for students regarding assistance of classroom modifications as well scholastic, time management, and behavioral needs. • Actively educated individuals and groups with interpersonal needs based on knowledge necessary to elicit support services from IDEA and 504 educational laws. • Constructed IEP’s tailored to students developmental needs with faculty support.• Ran an educational support group to act as a contributor with on-going educational awareness regarding special needs and the special education process.

Organized special events for the active elderly population. The arrangement of events spanned from creating a Senior Health Fair, to talent shows, to newcomers socials, and various other speaking engagements.• Planned / coordinated trips to local DFW places of interest as well as major vacation destinations. • Supported front desk and customer service operations such as registration of classes / events and training of elderly volunteers. • Handled opening and closing of establishment as well as cash management through grand ledger reports. • Opened and closed individual client accounts.• Offered support counseling services for elderly population in transition.

• Mentored the youth based on a personal progress program. • Created personal goals by conducting interviews and assessing individual needs with specific treatment plans. • Created and maintained group agendas based on topics such as: social pressure, self-esteem, self-sufficiency, communication needs, and peer development. • Creating trip agendas and itineraries when special youth trips would be scheduled

• Worked a caseload of 30–40 clients with mental health issues. • Organized and created treatment plans and elicited funding for mentally ill and homeless clients.• Coordinated and negotiated with other social service agencies to assist with skills to help achieve personal goals of employment /self-sufficiency. • Facilitated and built client relationships by maintaining recruitment support regarding job interviews, resume preparation, sourcing, and job placement. • Assist with shelter needs through Section 8 and public housing programs regarding shelter needs City of Mckinney Housing Authority.

Conducted outbound customer support for a mental health organization. Was responsible for educational and counseling support services regarding youth and their parents. Created goals for better family function and acted as a liaison to local school staff for Coppell ISD. Made educational recommendations during ARD meetings to assist with overall academic and behavioral support.

Provided case management and counseling for terminally ill patients and their family members regarding death and dying as well as grief and loss issues. Created do not resuscitate orders, assisted with living will recommendations. Acted as a liaison regarding case management needs between patient, and the nursing home or assisted living center community. Helped facilitate support groups for patients and extended family.

Was in charge of the employment assistant program at the homeless shelter. Prepared clients for job interviews, worked on resume preparation, assisted with job searching techniques and resources. Conducted and critiqued mock interviews and assisted with job placement as well as retention. Also coordinated special event activities with neighboring social service agencies, corporate America facilities, and local high schools to provide resources and services for the homeless population. Services included charity auctions, Christmas fund drives, crisis hotline recruitment/ training, domestic violence/ rape advocacy training. Coordinated all stages of program development: conception, definition, implementation, release, and post-release of self-esteem, anger management, self sufficiency, and parent training 12 week agenda counseling programs.