Tracey Ashby-Phan

Tracey Ashby-Phan Email and Phone Number

Business Analyst / Implementation Consultant @ Tyler Technologies
Tracey Ashby-Phan's Location
Scottsdale, Arizona, United States, United States
Tracey Ashby-Phan's Contact Details

Tracey Ashby-Phan work email

Tracey Ashby-Phan personal email

n/a
About Tracey Ashby-Phan

D&I ARE MY JAM!Data and innovation has been an integral part of my career. I have always enjoyed working with data and currently work in the technology field. My liberal arts degree combined with my many years of working in IT provide me with a unique perspective from the traditional technology standards. I am a creative, analytical, detail-oriented self-starter and enjoy working with data in the benefits administration, accounting, electronic enrollment, and human capital management industries. It brings me great joy ensuring that the data being used is of high quality and accuracy implemented by the most up to date technology to maintain that data. I am also passionate about diversity and inclusion. In the 90s I grew up in the inner city and saw the gaps of economic growth and experienced my fair share of discrimination. Luckily, I had some great teachers who took me under their wing and showed me the way to potentially even out the playing field. My family and I strive to pay it forward by engaging in ways to improve diversity and inclusion by trying to advocate for our student athletes. In our free time, my husband and I enjoy helping disadvantaged student athletes from different backgrounds use athletics as a springboard to obtaining the coveted collegiate scholarship. I have also lead business resource groups at my previous employment spreading awareness to others about the Asian cultures and created opportunities of networking for my associates. My hope is that we are able to educate others about diversity, in turn improve inclusion, and more importantly build equity within the communities that we live in.

Tracey Ashby-Phan's Current Company Details
Tyler Technologies

Tyler Technologies

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Business Analyst / Implementation Consultant
Website:
tylertech.com
Tracey Ashby-Phan Work Experience Details
  • Tyler Technologies
    Implementation Consultant
    Tyler Technologies Sep 2021 - Present
    Plano, Texas, Us
    Perform consultation/analysis of client business model to identify and document client requirements regarding Tyler products and functionalityMay recommend options for new approaches in client work processes as appropriate to ensure efficient software solution for the client’s needsIdentify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration, and other relevant changesConsult with users to identify the proper data mapping process for the product conversion. Provide instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications
  • Adp
    Service Business Analyst/ Data Steward
    Adp Jun 2019 - Sep 2021
    Roseland, New Jersey, Us
    Responsible for developing business requirements for the business unit's initiatives and/or projects. Key contributor in the development and implementation of new or revised ADP products, programs, operating systems and procedures among all Employer Services regional offices. Maintain, administrate, and remediate ADP's service-centric client profile information.President of local VA chapter of Elevate Business Resource Group
  • Adp
    Global Product & Technology- Gets-Coe- Product Support Specialist
    Adp Feb 2017 - May 2019
    Roseland, New Jersey, Us
    Provides support to Business Service Centers who assist the external clients with ADP product issues. Troubleshoot, develop and communicate effective solutions for our clients. Act as a liaison between all groups in IT and product management as needed for assistance in developing solutions. Provide technical direction, support and guidance to the Service Center associates, Implementation, BES, Product Management, Development and other functional areas. Support includes such items as gathering client databases and environment variables, recreating client scenarios in a Lab environment, troubleshooting client upgrades, maintenance, troubleshooting, and executing diagnostics.President of ASIA BRG Local VA Chapter
  • Consolidated Benefits For Virginia Beach City Public Schools & City Of Virginia Beach
    Fintech/Benefits
    Consolidated Benefits For Virginia Beach City Public Schools & City Of Virginia Beach Sep 2014 - Feb 2017
    Virginia Beach, Va, Us
    Creation and streamlining of processes for enrollment, reconciliation, and payment management for Virginia Beach City Public Schools and City of Virginia Beach. Was part of the implementation team for the new benefits platform which launched in 2017. Money and account management for retirees, Cobra and leave members.Monthly audit and reconciliation of provider invoices for medical, dental, life insurance, LTC, FSA.Processing of enrollment and human resources changes through various applications such as WISE and InSite.Responsible for file transmissions to various benefits providers and independently investigate and correct electronic enrollment error records through analysis of electronic error reports.
  • Healthpartners
    Membership Accounting-Large Employer Groups
    Healthpartners Nov 2008 - Jul 2014
    Bloomington, Minnesota, Us
    Managed over 115 employer groups with about $10 million worth of monthly billed product lines (medical, dental, FSA, and well-being) and over 85,000 members. Served as a liaison to group benefit managers, consultants, third-party administrators, brokers and internal customers within HealthPartners concerning billing, e-billing, accounts receivable, enrollment and eligibility issues. Conducted research and analysis to resolve related issues concerning premium billing and enrollment discrepancies.Responsible for receiving, formatting, processing, and auditing of electronic enrollment and premium billing files for loading into systems. Heavily involved in the annual open enrollment process and implementation of existing and new clients.
  • Toshiba Business Solutions
    Accounts Receivable
    Toshiba Business Solutions Oct 2004 - Oct 2008
    Lake Forest, California, Us
    Managed accounts in various regions of the US by creating and maintaining relationships with companies that have service contracts through Toshiba by providing client services, account/contract maintenance, billing, and reconciliation. Conducted extensive audits for groups that were in dispute of amounts billed and/or paid. Responsible for the collection of outstanding balances.
  • Best Buy
    E-Commerce
    Best Buy Aug 2000 - Aug 2004
    Richfield, Minnesota, Us
    Involved in the website launch and creation of standard operating processes and procedures for www.bestbuy.com. Helping clients with the start to finish process of order placement via www.bestbuy.com. Helped troubleshoot and and escalate any web errors. Create and document the standard operating procedures for different scenarios and issues. Specializing in the promotion and BBB escalated issues.
  • Wells Fargo
    Borrower Loan Counseling Rep Iv
    Wells Fargo Sep 1998 - Aug 2000
    San Francisco, California, Us
    Conducting financial analysis and helping clients retain their mortgages by educating them about their options

Tracey Ashby-Phan Skills

Leadership Team Building Public Speaking Accounting Electronic Enrollment Data Entry Spreadsheets E Invoicing Healthcare Process Improvement File Processing Strategic Planning Outlook Microsoft Office Microsoft Word Microsoft Excel Leadership Development E Billing Training Customer Service Contracts Invoicing Management Coaching Accounts Payable Accounts Receivable Process Writing

Tracey Ashby-Phan Education Details

  • St. Catherine University
    St. Catherine University
    Fine And Studio Arts

Frequently Asked Questions about Tracey Ashby-Phan

What company does Tracey Ashby-Phan work for?

Tracey Ashby-Phan works for Tyler Technologies

What is Tracey Ashby-Phan's role at the current company?

Tracey Ashby-Phan's current role is Business Analyst / Implementation Consultant.

What is Tracey Ashby-Phan's email address?

Tracey Ashby-Phan's email address is tr****@****ers.com

What schools did Tracey Ashby-Phan attend?

Tracey Ashby-Phan attended St. Catherine University.

What skills is Tracey Ashby-Phan known for?

Tracey Ashby-Phan has skills like Leadership, Team Building, Public Speaking, Accounting, Electronic Enrollment, Data Entry, Spreadsheets, E Invoicing, Healthcare, Process Improvement, File Processing, Strategic Planning.

Who are Tracey Ashby-Phan's colleagues?

Tracey Ashby-Phan's colleagues are Chris Kirby, Courtney Bush, Wyndy Sawyer, Sean Oconnell, Anant Kumar, Joshua Everett, Alicia Downey.

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