Tracey Benjamin Email & Phone Number

Rochester, Minnesota, US

San Francisco, CA, US

Provided reliable, safe transportation for passengers. Maintained vehicle, navigated efficiently, and delivered exceptional customer service. Accepted ride requests, followed GPS directions, and ensured passenger satisfaction.

Manchester, GB

Assisted small and medium sized businesses in attaining the cash incentive from the federal government for the Employee Retention Credit (ERC). Reviewed IRS Forms, profit and loss statements, and payroll for tax history.Gathered information from the business owner in order to identify and qualify for the cash incentive utilizing strong communication skill.

Westlake Village, California, US

Lead a 12 person team whose function was to meet SLA for funding broker refinanced loans.Responsible for monitoring workflows and queues which included Identifying challenges within the pipeline before those challenges became an issue.Assisted the team with their career development goals as well as culture building.Developed training procedures and.

Ann Arbor, Michigan, US

Collateral Manager: January 2017 - June 2021Provided guidance, direction, and leadership support to a 13-person team that reviewed original notes, allonges, security instruments and title commitments of loans closed or purchased. Was the liaison between custodian and correspondents to review for accuracy against government program guidelines for Fannie.

Contract with Everhome MortgageReviewed foreclosed files to validate, reconcile, and identify if payment history was accurate, reasonable, and customary as well as determine if the foreclosure proceedings were processed within the applicable state and federal laws to include SCRA and US Bankruptcy Codes and documented those exceptions.Reviewed foreclosed.

Hanover, Maryland, US

Contract with Bank of America Met and exceeded production standards for reviewing loans that required steps to remedy deficiencies and unsafe or unsound practices identified by the Office of the Comptroller of the Currency (OCC). Utilized OCC’s program, CaseTracker for data analysis results and supporting documentation which the OCC used for assessing Bank.

Randolph AFB, TX, US

Scheduled training classes. Identified training needs for personnel.Developed and maintained training policies and procedures.Utilized Air Force personnel and maintenance computer systems.Instructed the Air Force Training the Trainer course and Self Aid and Buddy Care course.Conducted Staff Assistance Visit to identify Air Force training policy procedure.

Bachelor'S Degree, Workforce Development And Training

Bachelor'S Degree, Workforce Development And Training