Tracey Bennett Email and Phone Number

Promote and champion the Business Excellence Program, framework, structure and practices as well as facilitating Business Excellence projects to improve processes for efficiency and cost savings. Drive and enhance the continuous improvement program across Council to empower staff to implement small and large improvements to their processes resulting in reduced waste, increased customer service, improved quality and reduced risk. Facilitate the improvement of better practices by ensuring strong… Show more Promote and champion the Business Excellence Program, framework, structure and practices as well as facilitating Business Excellence projects to improve processes for efficiency and cost savings. Drive and enhance the continuous improvement program across Council to empower staff to implement small and large improvements to their processes resulting in reduced waste, increased customer service, improved quality and reduced risk. Facilitate the improvement of better practices by ensuring strong technical (e.g. business improvement, facilitation, and project management) skills are adopted and practiced at all times. Lead a team to perform service delivery/ process improvement activities, including improved results for our customers, both externally and internally. Show less

Lead a team of Lean Six Sigma Practitioners to deliver process improvement projects resulting in cost and time savings whilst enhancing the customer service experience both externally and internally.