Contract ManagementDeveloped and negotiated low to medium complexity agreements for multiple categories Data Management & Stats, Diagnostics, Epidemiology, Evidence Generation and Medical Communications contracts.• Delivered contract management at a global level, in a timely and appropriate manner, including changes in scope/amendments and conflict resolution to reduce operational, financial, or legal risk.• Ensured compliance with GSK policies and procedures relating to… Show more Contract ManagementDeveloped and negotiated low to medium complexity agreements for multiple categories Data Management & Stats, Diagnostics, Epidemiology, Evidence Generation and Medical Communications contracts.• Delivered contract management at a global level, in a timely and appropriate manner, including changes in scope/amendments and conflict resolution to reduce operational, financial, or legal risk.• Ensured compliance with GSK policies and procedures relating to finance, procurement, due diligence, oversight, and good business practice.• Determined and defined scope of services required. Identified, facilitated, and proactively resolved business, legal and financial contracting issues.• Assisted with data validation to ensure contract compliance with departmental polices and standards.• Supported business cases for implementation of new processes and procedures to improve organizational efficiencies.• Worked cross-functionally with legal, and finance as well as other departments to ensure effective workflow throughout the contract lifecycle and consistent process execution.• Built relationships and ensured the appropriate communication strategy was in place with GSK stakeholders. Understood business requirements and identified opportunities to create value and position Procurement’s value proposition.• Provided external influencing required, ensuring alignment of GSK business requirements with suppliers’ expectations.• Maintained all related data in CLM/Ariba to ensure that accurate and concise information was obtained and captured to allow reporting and forecasting.• Served as the primary point of contact for large-scale national Requests for Proposals (RFPs) across multiple scientific departments with responsibilities including critical financial modelling/analytics, and development and coordination of RFP responses.• Researched and evaluated information received through RFPs with study team support. Show less

Operations Resource Manager, May/2016 - August/2018Triaged contract requisitions on behalf of 30+ Contract Mangers across multiple R&D Areas (Clinical, Non-Clinical and Medical Affairs teams via direct assignment based on their area of expertise.• Provided internal/external inspection support for R&D Procurement including retrieval of contracts, redacting confidential information, and liaising with category owners as necessary.• Entered and managed local operating company data.•… Show more Operations Resource Manager, May/2016 - August/2018Triaged contract requisitions on behalf of 30+ Contract Mangers across multiple R&D Areas (Clinical, Non-Clinical and Medical Affairs teams via direct assignment based on their area of expertise.• Provided internal/external inspection support for R&D Procurement including retrieval of contracts, redacting confidential information, and liaising with category owners as necessary.• Entered and managed local operating company data.• Led housekeeping including monitoring the supported studies shared area and naming conventions.• Contributed to cultural change to enable an organization focused on decision-making accountability, quality, speed, performance, results, and collaboration.• Supported business cases for implementation of new processes and procedures to improve organizational efficiencies.• Liaised with Sr. Leadership regarding workload and metrics updates.Administrative/Purchase Order Support (Contingent Position), June/2015 – May/2016Managed projects as assigned by immediate supervisor. Provided support to 30+ Contract Mangers and Management for ad hoc requests related to purchase orders (PO), approvals, and issues. Raise PO on behalf of Contract Managers in eSP and CERPs.• Responded effectively to special requests and research information for other departments as requested.• Engaged with external service providers (ESP) to submit purchase orders and follow-up on contracts being fully executed by GSK and ESP.• Functioned as single point of contact when PO issues arose. Engaged across the matrix organization with finance and procurement for purchase order resolution or highlighting any trends or inconsistencies in eSP, CERPS, Budget ID, or Cost Centers.• Maintained all archiving records in compliance with R&D record retention.• Developed productive relationships with all Third-Party Resourcing Contract Managers and Study Teams to streamline processes. Show less

•Ensured email campaigns were set up correctly and executed in a timely manner.•Leveraged internal systems and database team to assemble targeted campaign lists.•Reviewed and tested emails to ensure proper user flow and tracking were in place.•Gathered appropriate approvals prior to campaign launches.•Maintained campaign schedules that maximized performance and member experiences.•Tracked and reported results of each campaign for performance analysis and billing.

•Coordinated and managed translation of Oracle Primavera Marketing collateral into Mexico Spanish and Portuguese. This included web content, flash product demonstrations, micro-sites, whitepapers, brochures, and datasheets. •Collaborated with Marketing Managers as needed in the coordination of product marketing activities (seminars, webinars, and product launches).•Managed Oracle Primavera North America Authorize Partner Co-operative program via Channel Sales Representatives… Show more •Coordinated and managed translation of Oracle Primavera Marketing collateral into Mexico Spanish and Portuguese. This included web content, flash product demonstrations, micro-sites, whitepapers, brochures, and datasheets. •Collaborated with Marketing Managers as needed in the coordination of product marketing activities (seminars, webinars, and product launches).•Managed Oracle Primavera North America Authorize Partner Co-operative program via Channel Sales Representatives. •Provided Report Metrics: by tracking and analysis for all awareness and lead generation activities (relating to email open rates, opt in rates, response rates, number of inquiries and leads generated for each marketing and sales campaigns). Show less

•Served as the point of contact for new educational customers and prospects, assisted with setup, installation, problem solving on Oracle Primavera management tools. •Managed customer orders (educational) from placement to invoicing through multiple channels, including phone, fax, E-Mail, and website to ensure customer satisfaction.•Ensured customer accounts were accurately set up in Salesforce, and ONYX databases.•Exceeded an increasing awareness of Primavera by managing marketing… Show more •Served as the point of contact for new educational customers and prospects, assisted with setup, installation, problem solving on Oracle Primavera management tools. •Managed customer orders (educational) from placement to invoicing through multiple channels, including phone, fax, E-Mail, and website to ensure customer satisfaction.•Ensured customer accounts were accurately set up in Salesforce, and ONYX databases.•Exceeded an increasing awareness of Primavera by managing marketing programs with industry associations, educational institutions and demand marketing agencies/service providers. •Collaborated with various corporate/marketing managers with execution of marketing programs, sales training, advertising and third party marketing programs.•Facilitated and managed the implementation of company participation in user group. meetings, e-presentations/webinars, seminars and special events targeted to customers and prospects.•Provided assistance to various corporate/marketing managers in managing the fulfillment process for trade shows, direct marketing and general interests. Show less