Training employees in continuous improvement techniques and maintaining employee training records.Interacting with lab personnel and outside auditors to resolve deficiencies from outside and inside audits and developing continuous improvement strategies.Managing Sample Receipt Department personnel and conducting performance reviews.Troubleshooting problems affecting the quality of sample analysis.Working with clients to ensure environmental analysis requirements are met for their particular projects.Hosting external auditors from certifying bodies and state regulatory authorities.Auditing suppliers and updating supplier database. Maintaining federal, state, and private laboratory certifications, including ISO certification (ISO/IEC 17025:2005) through A2LA, AIHA, Ohio VAP, New York ELAP, and NVLAP.Performing internal audits and other inspections of all departments of a chemical analysis production laboratory.Performing root cause analysis for non-conformances and developing effective corrective action plans.Handling customer complaints and generating corrective action plans to ensure continuous improvement and client satisfaction.Writing and updating revisions of Quality Manuals and SOPs to maintain compliance to the ISO standards.Leading Management Review meetings and presenting Quarterly Quality Assurance Status Report. Tracking and maintaining controlled documentation.Performing trend analysis (SPC) and developing control charts of QC data.

Performed physiochemical assessment, stream restoration, and mitigation of Stepstone and Goose Creeks at the Black River Mine.Generated proposals and client presentations Inspected environmental remediation sites to ensure Best Management Practices are followed and that clients are in compliance with EPA and COE regulations.Performed Phase I Environmental Regulatory Assessments and wetland delineations.Analyzed water chemistry of streams and ponds according to EPA regulatory methods and performed statistical analysis on data.Interacted with clients on current and new regulations and their impact on clients' projects. Proficient in Word, WordPerfect, Excel, PowerPoint, Terrain Navigator, Quick Cad, and Adobe Photoshop.; Assisted in writing and editing technical reports for federal and state regulatory permits such as Wetland and Stream Mitigation and Delineation Plans, Watershed Evaluations, Erosion, Sediment, and Stormwater Management Plans, Pollution Prevention Plans, Spill Prevention, Control and Countermeasures (SPCC) Plan, Alternative Analyses for Wetlands and Stream Impact Studies, and Physiochemical Assessments.

Served as liaison between faculty and students, participated on Department Strategic Team involved in the reorganization of the department, marketed the program through graduate open houses, and interviewed/advised prospective students.

Worked with undergraduate students performing environmental fieldwork on stream restoration projects and Phase I Environmental Assessments. Responsibilities included proposal writing and technical report writing and editing. Wrote a manual on transporting petroleum products geared toward the barge towing industry.After graduating, invited back to NKU to represent the alumni "voice" on Department Recruiting Team.

Wrote technical reports used for risk assessment, environmental remediation, and hazardous chemical release monitoring of Westinghouse's Savannah River Site. Trained and managed personnel on QA procedures and the interpretation of statistical software (SAS). Promoted to Senior Scientist after only 2 years of working on Westinghouse contract.Routinely interacted with Department of Energy while ensuring QA in data management and environmental monitoring support services. Managed an invoice data validation contract and saved client $48,000 on just one invoice and thousands of dollars on other invoices. Involved in the recruiting of new employees and served on the Management Skills Team. Problem solved and coordinated tasks with project managers to meet a two-week turnaround (resulting in the client contacting the CEO and expressing appreciation of consistent on-time delivery). Validated and qualified data, from Soil and Groundwater Remedial Investigations conducted at the Westinghouse Savannah River Site, according to EPA QA Methods. Traveled to contract chemical laboratories and performed Laboratory QA Audits to insure that analyses were performed in accordance with EPA guidelines and Department of Energy QA Guidelines.

Graduate Studies in Business Prepared various statistical reports to evaluate enrollment trends and researched new markets for program growth. Served as liaison between administration and students as a member of the Graduate Student Advisory Committee. Marketed the program throughout the local business community.Recruited and counseled prospective candidates, coordinated student registration, and planned curriculum schedules. Assisted the Director in the administration and management of the MBA program.

Performed QA audits and analyzed for ethylene oxide in medical device sterilizers via gas chromatography.

Trained technicians on new laboratory instrumentation and wrote a quality methods training manual.Performed analyses on water samples using QA Instrumental and Wet Methods adopted by the Association of Florida Phosphate Chemists. Technical duties included optimization and troubleshooting of automated laboratory instrumentation. Support functions included preparing laboratory for OSHA audits, ordering supplies, preparing QA calibration standards and solutions, scheduling personnel, and serving as Relief Lab

Worked on a team of research scientists developing prototype gas detection sensors. Responsibilities included developing and implementing quality test methods to evaluate sensor design and performance.

Gathered and tested QA samples using bench chemistry techniques to guarantee that customer specifications were met.