Accountable for the Raunds Manufacturing Facility (7000SqM) to ensure the site infrastructure & office workplace run effectively and efficiently to enable the 110+ staff within multiple teams to achieve their objectives and deliver to our customers. Includes forecasting, budget control and managing projects to ensure the workplace delivers both current and future needs enabling the business to achieve its evolving strategic objectives.Negotiating and managing contracts with key Facility suppliers/ Contractors to ensure maximum value.

Project Manager within Business Engineering Globestar Team managing strategic projects. Accountable for all phases of projects, budgetary controls and resource requirements. Projects included the successful Euro Conversion for France, Italy, Germany and Spain markets.Relationship Management of key Business Partners and Customers. Manager of two Project Leaders and their respective projects.

Project Management of new Corporate Accounts into the Global & Financial Services Customer Communication Centre. Transforming specific Branded sales concepts into reality. Account Management post launch.Program Management of software developments e.g. New system releases and enhancements.Facilitator of Process re-engineering procedures and techniques.

Managed, coached and developed a Team of 10 Representatives to ensure they achieved individual and team KPIs. Project Team member for the development of a consolidated Call Centre, which included facilitating workshops and Management presentations