Tracey Head is a Compliance & Transparency Support in the Pharmaceutical Industry | Healthcare Engagement Contracting | Team Leader | Account Management | Project Management | at LectureLinx EU Ltd. Colleagues describe them as "Tracey is a superb asset to a company. She is meticulously organised, very conscientious and consistently works at a very high performance level. She is also a team player and always goes the extra mile to make sure projects are completed ahead of schedule. " and "Tracey is an incredibly diligent individual who would be a credit to any team. She is hard working and very thorough in everything she does. Tracey worked well within her team being a very supportive colleague who was willing to help to achieve great outcomes for all. A great self motivated individual who is extremely reliable and effective in the workplace."
Lecturelinx Eu Ltd
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Healthcare Engagement LeadLecturelinx Eu Ltd Jul 2020 - PresentHitchin, England, United KingdomResponsible for managing a team of 5 people, for ensuring all contracting needs of healthcare professionals and organisations are carried out with accuracy and integrity within given timelines. Accountable for the delivery of a high quality professional service to our client’s.Account management, attends and contributes to the client leadership meetings. Planning priorities, identifying where improvements can be made to help increase efficiencies. 1st point of contact for all day to day operational issues, ensuring prompt escalation, review and resolution.
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Brand Marketing AssociateAstrazeneca Jun 2018 - Sep 2019Luton, United KingdomSole marketing support for all aspects of the implementation of brand campaigns through the development of promotional materials for AstraZeneca's mature portfolio, across Multi-Channel areas such as field customer service, sales, telephony and commercial teams. I supported the delivery of $84 million sales for Fluenz in 2018/19, the company’s 2nd largest brands.Accountable for material management including, printed, websites, digital approved emails, training materials and website development. Managing purchase orders ensuring overall spend did not exceed budget and managing agent works agreements. -
Commercial Account SpecialistAstrazeneca Nov 2014 - May 2018Luton, United KingdomResponsible for managing a key 3rd party service provider ensuring they operated in accordance with their contract obligations. Led monthly operational meetings, agenda and minutes. 1st point of contact for all day to day operational issues, ensuring the right functions were bought in to resolve issues. Managed rebates, agent fees. Worked across mature portfolio leading on product discontinuation, liaising with operations and medical teams.
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Customer Liaison ExecutiveAstrazeneca Mar 2010 - Oct 2014LutonFollowing a company re-organisation in 2010 kept key areas of responsibilities of the Customer Finance role, while taking on new responsibilities relating to stock, supply management. Main point of contact for end customer enquiries, following calls through ensuring speedy solution. Provided support for product discontinuations / product recalls.
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Customer Finance AssistantAstrazeneca Oct 2007 - Feb 2010Luton, United KingdomResponsible for creating and maintaining accurate master data to support new agent processes. Ensured accurate pricing implemented, customer rebates processed within given timelines.
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Contracts ExecutiveAstrazeneca Mar 2003 - Sep 2007Luton, United KingdomResponsible for generating, updating & maintaining contract details for hospitals & dispensing doctors. Validated and processed monthly dispensing doctors sales, process data to generate BACs Credits.Produced monthly wholesaler rebate claims, validating content & investigating discrepancy or non-compliance.
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Customer Services AssistantAstrazeneca Feb 2002 - Mar 2003Luton
Frequently Asked Questions about Tracey Head
What company does Tracey Head work for?
Tracey Head works for Lecturelinx Eu Ltd
What is Tracey Head's role at the current company?
Tracey Head's current role is Compliance & Transparency Support in the Pharmaceutical Industry | Healthcare Engagement Contracting | Team Leader | Account Management | Project Management |.
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Tracey Head
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