Tracey Howell Email & Phone Number

Solihull, England, United Kingdom

Solihull

Supporting the Directors and the team of Consultants as required First point of contact when clients or candidates contacted the office whether by phone, email or in personKeeping reception and meeting rooms tidyMonitoring of the company general email inbox including CV submissionsFormatting of CVs when required and transferring PDF CVs into.

Weybridge

Reformatting of all candidates CVs to company styleRegional Auditor – checking compliance for temporary and permanent placements as part of a nationwide auditing team on a daily basisDealing with internal queries on compliance, particularly passport and visa rights to work statusCollating and monitoring of holiday and sickness for all staff in my.

Bournemouth, United Kingdom

This varied role was spread between the Information Management Unit (IMU) and the Community Crime Investigation Team (CCIT) as required.Duties in the IMU include:Producing 3 daily intelligence bulletins for the 3 Bournemouth Sections for 150 Operational Police Officers and Police Staff, with directed patrols on PowerPoint.Assisted with the setting up and.

Moseley, Birmingham

This temporary position involved supervising a small but busy customer services team. Supervising a team of 5 full and part time staffUsing call centre software to generate monthly team figuresMonitoring all weekly attendance, holidays and sicknessMonthly supervisions with each member of the teamInterviewing for new members of staff with the dept managerOn.

Birmingham, United Kingdom

After doing several roles within the customer services department that included data entry and customer service advisor became the Customer Service Manager in 2001.Managing the 3 Team Leaders and their Teams that made up the Birmingham call centreDealing with any escalated calls from customersMonitoring all holiday and sickness within the call centreUsing.