Client Support Specialist
Current- Cognisight, LLC is a leading health care solutions vendor, specializing in risk adjustment solutions for healthcare payers and providers using risk-based payment methodologies.Key Client Support Specialist Roles &.
- Securely handling Protected Health Information (PHI); supporting regulated deadlines while providing effective audit support to Account Managers for multiple clients.
- Accountable for performing critical Medical Record Operations across multiple client accounts, in support of audit readiness and performance.
- Quality control and organizational skills in the areas of Medical Record Acquisition and escalations, Medical Record Intake and problem resolution, Medical Record invoice processing, Medical Records Attestation.
- Supporting Account Manager on client status and other essential activities, with the ability to analyze client reporting for progress, performance and quality control. Provide accurate updates in the areas of Medical.
- Develop and maintain excellent working relationships; internally within team setting and externally across large client base as required to support status reporting and Medical Record operations.