Tracey Knowles, Chartered Fcipd, Fcphr Email & Phone Number

Liverpool Street, England, Gb

Wirex is a licensed FinTech company based in the UK with an extensive R&D center in Kyiv and offices around the world (Atlanta, Italy, Croatia, UK, Kyiv, Poland, and Singapore). Wirex has been pioneering payments since 2015. As well as the first debit card that allows people to convert and spend their crypto in real life, they unite traditional and digital money in one innovative app. With more than 3 million registered users in 130+ countries around the world, Wirex are constantly expanding and it’s an exciting time to be part of their journey.

Solihull, England, Gb

As a senior executive in a SaaS-based technology company, I was entrusted with a pivotal role in establishing and overseeing the HR and Talent function for both the UK and US offices. My responsibilities extended to providing comprehensive support to employees at all levels, including board members, senior management, administrative, sales, marketing, and technical staff.In this capacity, I collaborated closely with senior leaders to develop and execute a talent management strategy. A significant aspect of my role involved ensuring seamless compliance in relation to recruitment and selection processes. My success in this domain stemmed from my active involvement in crafting robust strategies and initiatives aimed at enhancing employee retention and attracting the best talent available in the industry.Moreover, I took a proactive stance in guaranteeing compliance with all aspects of employment law, taking into consideration the broader business strategies, such as harmonization and changes to Terms and Conditions of employment. Some of my noteworthy accomplishments during my tenure include:Establishing an HR-aware culture within departmental teams through effective coaching, mentoring, and guidance, fostering a cohesive and motivated workforce.Skillfully managing reward and benefits plans, encompassing annual salary surveys and benchmarking programs, as well as sourcing and procuring employee benefits provisions to optimise employee satisfaction and retention.Successfully implementing a Performance Management Framework across both sites, which included the introduction of a new, more efficient one-to-one performance review process, as well as the implementation of disciplinary and grievance management procedures.

London, England, Gb

As a technology-centric company, I held a pivotal role providing strategic leadership and guidance across all operational HR and Recruitment functions, managing a team of 9 direct reports to ensure the achievement of all SLAs. During this time, I supported a workforce of approximately 180 permanent employees, including board level executives and senior management, as well as technical (development teams), administration, creative, marketing, and client services teams, along with 75+ contract and freelance staff.One of my core responsibilities was to create and execute robust and commercially viable short, medium, and long-term people strategies while continuously analysing performance metrics to identify patterns, trends, and areas for improvement. I worked closely with a senior management team of 10 and a middle management team of 25, providing coaching and mentoring support in various HR and talent management activities and processes.I also took charge of the talent management cycle, shaping the talent acquisition strategy and collaborating with senior stakeholders to align with current and future business plans. Throughout my tenure, I achieved significant accomplishments.With a steadfast focus on driving excellence and fostering a thriving work environment, I remained dedicated to achieving exceptional results and ensuring the organisation’s overall success.

Professional services firm, I held a national role. I provided key support within the UK’s 7th largest accountancy firm, employing 3000+ staff across 40 offices. As part of the role, I led recruitment activities on a national basis.

As a senior client lead for a startup recruitment process outsourcing and software company, my responsibilities primarily centered around new business development and cultivating existing client relationships. I strategically enhanced account growth and optimised revenue during my tenure.

Ilkley Road, Otley, West Yorkshire, Gb

As a client lead in a prominent recruitment process outsourcing and software company, I remotely oversaw new business development and cultivate existing client relationships, strategically enhancing account growth and revenue optimisation.

Move Management Group specialise in commercial relocation and move management services. I was responsible for new business accounts; account management, service delivery; pre and post-move management.Other roles include positions within client relations, business development, marketing and administration.

Advanced Award In Employment Law (Level 7), Employment Law

Masters In Human Resource Management, Human Resources Management And Services

Post Graduate Diploma In Human Resource Management, Human Resources Management And Services

Business

Mcipd, Human Resources Management

Chartered Fellow