Tracey Prentice Email & Phone Number

Omaha, Nebraska

Provide Offhours coverage for dedicated Best Buy, Staples, Lowe's, Intermodel, Kimberly Clark, Daikin, Ceva, MAERSK. Continuously answer and process messages for 500-800 trucks at a time. Monitor Assigned, Pre-Assigned, Committed, and Late load status. Troubleshoot problems that drivers have such as: late loads, load assignment, and routing. Tracking critical loads and cross dock freight to ensure on time delivery. Communication with customers on delays and load related issues.

Greater Omaha Area

Lead and direct 2nd shift Road Breakdown Team. Answer calls for drivers and customers. Review warranty repairs, purchase orders, repairs. Communicate internally with DLMS/TMS/OFFHOURS through Enroute on driver repair updates. Monitor progress of repairs with shops and terminals.

Omaha, Nebraska

Greater Omaha Area

Produce daily circulation reports for Omaha World-Herald, Wall Street Journal, USA TODAY, and advertisements. Maintenance of contracts for Independent contractors, new hires as well as terminated contracts. Managed payroll preparation for bundle-haul contractors. Prepared reimbursement reports for Mileage expenses. Assisted with customer service calls for customers.

Greater Omaha Area

Retail Sales, Tracking of sales production in assigned department, Training new teammates, and Product Knowledge,