Managing the lifecycle of the apprenticeship programmes from recruitment to graduation across the UK Services depots.Key aspects of the role:-- Strategic alignment of our apprenticeship offer to the talent pipeline requirements.- Driving Diversity and Inclusion through out recruitment strategy- Responsibility for the apprenticeship levy- Training provider management - quality assurance and compliance- Planning of learning and on-the-job experience at the services… Show more Managing the lifecycle of the apprenticeship programmes from recruitment to graduation across the UK Services depots.Key aspects of the role:-- Strategic alignment of our apprenticeship offer to the talent pipeline requirements.- Driving Diversity and Inclusion through out recruitment strategy- Responsibility for the apprenticeship levy- Training provider management - quality assurance and compliance- Planning of learning and on-the-job experience at the services depots- Management of internal stakeholders to the apprenticeship- Ensuring safeguarding and wellbeing of our apprentice- Performance management Show less

Responsible for planning, delivery and implementation of Learning & Development for circa 450-500 co-workers, including Management Development Training, Inductions, Next Step, Mentoring

Reporting to HR Business Partner, with autonomy for the design and implementation of all training and development activity. IKEA Nottingham employs c. 500 co-workers and 45 managers. Turnover £80m. Learning & Development ManagerCreate, communicate and implement an annual training calendar based on store training needs, to ensure co-workers receive timely and appropriate training/development.Co-ordinate all development programmes, assessment days and functional specific… Show more Reporting to HR Business Partner, with autonomy for the design and implementation of all training and development activity. IKEA Nottingham employs c. 500 co-workers and 45 managers. Turnover £80m. Learning & Development ManagerCreate, communicate and implement an annual training calendar based on store training needs, to ensure co-workers receive timely and appropriate training/development.Co-ordinate all development programmes, assessment days and functional specific training across the storeCo-ordinate an annual training budget of £65,000 to secure the delivery of the training calendar.Coach the store Management Team to secure timely completion of Annual Appraisals which are supported with Personal Development Plans.Co-ordinate and deliver H.E.A.R.T. Customer Service Package to all co-workers on an ongoing basis to ensure the Customer experience is an enjoyable one Evaluate all co-workers to ensure they understand and promote H.E.A.R.T. and the Customer Promise on a daily basis, and identify if re-training is necessaryCo-ordinate and deliver all inductions for new startersCreate, Design and Produce all Training MaterialDelivery of Individual, Organisational and Group Development Training together with Leadership Skills.Ensure accurate training records are in place for all co-workersMonthly Management meetings to ensure all KPIs are being metSecured a store succession plan that is both transparent and linked to country planStore Project Manager of a UK restructure process. To consult and advise 85 affected co-worker of the UK's decision to put in place a new Management Structure within all stores. Store administrator and interpreter of 360o feedback to our Store Steering Group and Senior Management TeamLicensed analyst of the Predictive Index System Show less

Responsible for the planning, implementation and delivery of Management Development and IT Training to include Microsoft Products, Cognos BI Tools. Provide a comprehensive training and support resource to all staff from Depot to Senior Management Team members across a wide range of business functions.

To provide a comprehensive training and support resource to all staff from Depot to Senior Management Team members across a wide range of business functions. To actively promote best practice via the production, maintenance and rollout of Company proceduresDesign and deliver a varied port folio of Management training courses to include: Managers Guide to Employment Practices, Motivation Skills, Assertiveness, Manager as a coach, Time Management, Delegation Skills, Teams in Action… Show more To provide a comprehensive training and support resource to all staff from Depot to Senior Management Team members across a wide range of business functions. To actively promote best practice via the production, maintenance and rollout of Company proceduresDesign and deliver a varied port folio of Management training courses to include: Managers Guide to Employment Practices, Motivation Skills, Assertiveness, Manager as a coach, Time Management, Delegation Skills, Teams in Action, Managing People Through Change, Communication Skills, First Time Leadership, Induction ProgrammesEffective journey planning Maintain close communication with all levels of staff to discuss training needs offering advice and guidance to ensure they are fully aware of training opportunitiesProduce and deliver PC training courses (Microsoft, Cognos BI, In-House Systems)Prepare and produce training manuals and training aidsRegularly review and update training contentRecommend new training programmes to establish best working practicesOrganise training venues, logistics, transport and accommodation for National Roll-outsCollate and produce business reports and other information requested on a timely basisAchievementsFebruary 2006 - Company Mentoring SchemeAssisted in establishing a mentoring programme designed to promote employee developmentFebruary 2005 - April 2005 - XP UpgradeProject Leader on the planning, training and support of a National Computer Rollout to upgrade 2,750 users over 120 different locations. Show less

Overall responsibility for the development, coaching and mentoring of staff to ensure that policies and procedures are being adhered to in all locations. Regular one to one meetings with General Managers to give feedback and identify training needs

A seconded position to assist the company in upgrading 2,200 employees to a new computer system. This involved training all staff in the use of Microsoft products and the installation of pc's. This was a 12 month project with extensive travel and overnight stays

Secretary/PA to four Senior Managers and a team of 29 Sales Managers. The role involved full secretarial support including minute taking, diary management, processing expenses, booking of accommodation and international travel, creating presentations/reports, liaising internal and external business professionals

Commenced employment as Junior Receptionist and worked up to Sales Negotiator. This involved speaking with Vendors, Solicitors, Building Societies and Mortgage Advisors to negotiate a quick completion of sale. Progressed to a Property Valuer of which I had a 92% conversion rate (properties valued : going on the market).