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Agile Project Manager | Business Analyst | Expert in Agile Methodologies | Project Delivery & StrategyAboutResults-driven Agile Project Manager with over 10 years of experience leading high-impact projects in fast-paced, dynamic environments. I specialise in applying a blend of project management, business analysis, and technical expertise to streamline processes, enhance collaboration, and drive commercial success using Agile methodologies. Adept at balancing client needs with business objectives, I excel in managing resources efficiently to deliver projects on time, within scope, and under budget.My proven track record includes managing complex projects from inception to completion, fostering cross-functional teamwork, and navigating evolving business priorities. I'm passionate about continuous improvement and innovation, ensuring that the projects I lead are not only successful but also add long-term value.Core Competencies• Agile Project Management• Stakeholder & Risk Management• Strategic Planning & Execution• Business Process Optimization• Cross-functional Team Leadership• Change Management• Continuous Improvement• Effective CommunicationProfessional BackgroundWith experience spanning Engineering, Retail, Financial Services, Events, and Government sectors, I've successfully held roles such as Agile Delivery Manager, Project Manager, and Business Analyst. My diverse expertise is supported by AgilePM Foundations and Practitioner certifications, along with a BSc (Honours) in E-commerce Systems.Key Achievements• Increased revenue and website traffic through strategic technical solutions• Developed and coached high-performing teams in Agile practices• Delivered complex, cross-functional projects on time and within budgetEducation & Certifications• BSc (Honours) in E-commerce Systems• AgilePM Foundations & Practitioner CertificationsLet’s ConnectIf you’re interested in discussing how I can contribute to your organisation’s success through effective Agile project management and business analysis, feel free to connect!
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Project ManagerFlutter Uk & IrelandStroud, Gb -
Project ManagerFlutter Uk & Ireland Oct 2024 - PresentLeeds, England, Gb -
Project ManagerDyson Aug 2023 - Aug 2024Singapore, SgProject Manager/ Agile Delivery Manager - Dyson | April 2022 - Present• Led multiple innovative projects, that ran simultaneously, from concept to delivery within the commercial team, including New Product Development (NPD), campaigns, and technology change projects.• Effectively managed scope, budget, priorities, schedules, planning, risk and ensured effective communication across various departments including Film, Imagery, Digital, Creative, IT & Compliance.• Recognised for ability to combine business analysis, technical expertise, and project management skills to build strong working relationship with senior management, SMEs, third parties and business units which resulted in my assignment to several specialist projects at the request of senior management. -
Agile Delivery Project ManagerDyson Apr 2022 - Aug 2023Singapore, Sg• Managed multiple projects simultaneously within a fast-paced Agile environment, delivering new products, enhancements, marketing campaigns, and website content across Dyson’s global, multilingual platforms.• Collaborated directly with product owners and stakeholders to define project scope, set priorities, and develop detailed schedules to ensure successful product delivery.• Led project initiation efforts, resource allocation, asset management, and handovers while maintaining clear communication of timelines and deliverables to senior management, global teams, and market stakeholders.Achievement Example: Technical Solution Planning for Website Migration: Discover Dyson Newsroom• Planned and executed a successful technical migration of a key section of the Dyson website, enhancing SEO performance and increasing organic traffic, which resulted in a measurable uplift in revenue.• Designed a comprehensive risk management strategy, addressing previous project challenges by including impact assessments, market inclusion, and a detailed rollout and rollback plan. This ensured project stability and success despite potential risks.
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Platform SpecialistDyson Jul 2020 - Apr 2022Singapore, SgAs a Platform Specialist at Dyson, I served as the Subject Matter Expert (SME) for CMS platforms, specifically Adobe Experience Manager (AEM) and SAP Hybris, working in a fast-paced Agile environment to deliver products and content to Dyson’s global and multi-lingual websites. My role involved prioritising and coordinating tasks across multiple teams in Europe, North America, and third-party content teams in India and Brazil, ensuring seamless website experiences across markets.Key Responsibilities:• Deliver new products, enhancements, and content to Dyson’s global websites, ensuring they remain updated and error-free.• Manage tasks independently while collaborating closely with cross-functional teams, including commercial, creative, and project management units.• Attend daily Agile stand-ups to align project goals, actions, and workload, tracking tasks through Atlassian Jira ticketing system.• Proactively identify and implement improvements, expanding on ticket requirements to enhance website performance and user experience.• Liaise with multi-lingual market contacts to ensure local website content aligns with commercial objectives and creative strategies.Achievements & Skills:• Played a key role in outsourcing content management to third-party teams, successfully training and overseeing teams in Brazil and India to ensure quality and consistency across global markets. By building strong collaborative relationships and providing ongoing guidance, I helped streamline content delivery processes, improve efficiency, and maintain high standards across multiple regions.• Spearheaded and enthusiastically participated in initiatives to improve ways of working and enhance website functionality, providing suggestions for process optimisation and new features on Dyson’s digital platforms, while offering constructive feedback to influence project decisions.
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Web PublisherWeston Mitchell Limited Oct 2018 - Jul 2020As Web Manager for a leading online retailer with 2,500+ product pages, I was responsible for the day-to-day management of a dynamic e-commerce platform in a fast-evolving industry. I ensured that both the front-end user experience and the back-end technical operations of the website ran smoothly and efficiently.Key Achievements & Responsibilities:• Launched a comprehensive social media marketing strategy to enhance brand awareness and drive website traffic, resulting in consistent growth in customer engagement and increased sales.• Managed all aspects of web content, including copywriting, image management, and optimizing product pages to ensure they were current and aligned with industry trends.• Regularly analysed website and social media performance to identify areas for improvement and implement strategic updates.• Oversaw technical aspects of the website, including system updates, license management, site backups, and coordinating with platform providers and hosting services to ensure optimal website performance.• Provided additional support to the business by assisting with customer service, resolving inquiries both over the phone and in the showroom, ensuring a high level of customer satisfaction. -
Freelance WriterFaber And Faber 2016 - 2018London, GbExtensive experience and knowledge of creative writing, supported by a career and degree in IT. -
Project Management Consultant/Business AnalystApplied Change Ltd Sep 2010 - 2018Nailsworth, Gloucestershire, GbApplied Change has helped a range of companies to deliver successful change projects and programmes, including recently: EMI, JP Morgan, Friends Life, NFU Mutual, and Warner Music. Worked part-time as a consultant to support the business’s growth. Specifically, responsible for their online presence: crafting and posting regular updates onto the website, LinkedIn, and Twitter. Creating a marketing database and liaising with an external marketing company to ensure marketing spending was efficacious. Using and developing Salesforce CRM system to manage clients and identify business opportunities. Attending and recording meetings and workshops to assist in the business’s and project’s development. -
Business Analyst/Project Management (Contract)Zurich Insurance Company Ltd Jan 2005 - May 2007Zurich, Zurich, ChContract regularly renewed within a number of roles, projects, and business areas. Provided BA and PM support in the delivery of the change programme, initially mapping the organisation’s processes in order to identify and implement improvements and cost savings. Supported the initiation and implementation of these projects by developing project governance documents and processes, gathering business requirements for business and technology change, running workshops and one to ones and setting up and managing steering groups. Reviewed progress by performing gap analysis, risk/issue analysis, reporting on project progress, and creating and managing a busy service help desk. Successfully developed and maintained effective working relationships with users, IT, and business community, in order to understand their needs, manage expectations, and communicate project progress. -
Website ManagerTewkesbury Borough Council Oct 2002 - Dec 2004Tewkesbury, Gloucestershire, Gb• Management of the Council and Tourism websites, including site maintenance, development using ASP and SQL database, content management and managing content providers. Represented the council at regional and national e-commerce forums. Consultancy, planning, implementing and working with 3rd parties, in order to help the local authority meet their e-projects, IEG statement and Government guidelines -
Intranet DeveloperEnvironment Agency Sep 2000 - Sep 2001Bristol, Gb• Assigned to develop an Intranet for the CIS (IT) department. Skills used included requirements analysis, project management, strategy formulation, development and implementation of site, content management, training and managing contributors, whilst taking into account likely readership and tactfully advising on best practice and style guidelines.• Creation of a Steering Group to oversee the Intranet strategy, comprising senior managers from throughout the EA. Guided this group, who met monthly and helped to ensure a consistent and coherent approach to the Intranet.• Conversion of existing paper based documents, both Journalistic and Technical to Intranet format, working with content owners to ensure appropriate web format and navigation. Management of the testing and signoff process, to ensure that all pages were checked and authorised by the content provider and the site owner before going live.• Key member of various EA projects and initiatives relevant to, or likely to benefit from, future Intranet developments, advised on policy, content and overall strategy.
Tracey Vincent Skills
Tracey Vincent Education Details
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University Of GloucestershireDatabases. -
Faber AcademyCreative Writing
Frequently Asked Questions about Tracey Vincent
What company does Tracey Vincent work for?
Tracey Vincent works for Flutter Uk & Ireland
What is Tracey Vincent's role at the current company?
Tracey Vincent's current role is Project Manager.
What is Tracey Vincent's email address?
Tracey Vincent's email address is tr****@****son.com
What schools did Tracey Vincent attend?
Tracey Vincent attended University Of Gloucestershire, Faber Academy.
What skills is Tracey Vincent known for?
Tracey Vincent has skills like Networking, Change Management, Project Management, Product Marketing, Testing, Sql, Strategic Planning, Budgets, Policy, Finance.
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