Tracey Weaver Email and Phone Number

Providing an exceptional customer experience to auction houses and dealers alike, while achieving business goals simultaneously. I have a track record of building strong relationships with clients, identifying customer needs, and delivering customized solutions. I look to apply my expertise in customer engagement and success to make significant contributions to any organization.

My experience in the industry has ranged from handling expedited single/team shipments, FTL shipments, LTL, intermodal, and partial freight. I strive to provide extremely reliable transportation services for my customers requiring refrigerated, dry, and flatbed trailers each and every day. I have continued to grow my business through cold calling, referrals, and earning customer accounts through acting as a leader on my team. I have been able to provide excellent customer service while helping facilitate the transportation of goods, from the moment of pick-up, until delivery - 24 hours a day / 7 days a week / 365 days a year.PROFESSIONAL COMPETENCIESLogistics Management - Ambient, Refrigerated, Expedited, Booking Carriers, Building Loads, Carrier Selection, Customer and Carrier Negotiations, Dispatching, Routing, Tracking, RFQ Participation, EDI Processes, Training, FTL, LTL, Drayage, Intermodal, Drop Trailers, Partials, Hazmat, Over-Dimensional, Accounting Procedures, Large Account Management, Communication, Solution Development, Collaboration, Claims, Insurance Approvals, Inbound, Outbound, OE loads, Appointment management, Team BuildingMarket Knowledge - DOT Regulations, Rate Trends, Quoting, Forecasting, Truck Availability, D&B Reports, DAT, CASS, Freightwaves, ELD Compliance, Heat MapsCustomer Relations - Rapport, Proactive Communication, 24/7 Availability, Problem Solving, Performance Reviews, Reporting, Market Expectations, Onboarding, Department Collaboration, Training, Compliance per customer standards, Proactivity, TMS

Responsible for coaching and tracking 10-15 team members daily while still running your own book of businessSet up regular weekly meetings with each person to gain an understanding of where they are at in the sales cycle with top prospectsReport to manager to create action plans for individuals to help close clients, further the sales process, or assist them on staying on track to hit goalsMBWA: Consistently walk the floor to help people on the spot and build a good rapport with your teammates

Used selling techniques to increase the numbers of potential customers while promoting the company’s marketing campaign in local establishments around the Columbia metropolitan and surrounding areas.

Researched and analyzed hundreds of leads received via trade shows and webinars using various tools such as Salesforce, LinkedIn, GoogleDocs, and company websites to determine the best way for the sales team to pursue a lead.