Tracey Whiley Email & Phone Number

Birmingham, England, United Kingdom

Swindon, England, United Kingdom

Chippenham, England, United Kingdom

Worked with a great team who are creative and fun putting in place internal communications processes, templates and best practice.

Bath, United Kingdom

Worked with a fantastic team in Bath and London on both Internal and External Communications.I worked on Covid-19 communications for health workers.

Swindon, United Kingdom

Based in the UK as part of a wider Group Communications team, my role included:• Advising and providing consultancy expertise and knowledge to business areas in RWE Generation UK• Production and publishing of news articles across corporate channels including the intranet and print media• Working with stakeholders across the business• Reviewing and maintaining local communications channels to ensure effectiveness• Supporting other communications colleagues across disciplines… Show more Based in the UK as part of a wider Group Communications team, my role included:• Advising and providing consultancy expertise and knowledge to business areas in RWE Generation UK• Production and publishing of news articles across corporate channels including the intranet and print media• Working with stakeholders across the business• Reviewing and maintaining local communications channels to ensure effectiveness• Supporting other communications colleagues across disciplines when required• Knowledge of internal publishing systems. Show less

Swindon, United Kingdom

Liaising with a teams across Europe on a regulatory project relating to product/customers.

High Wycombe

A short contract to support the existing communications team through a busy period.

Bristol, United Kingdom

Responsible for communications relating to the launch of Office 365

Newbury

A short interim role looking after the HR function along with other areas including security and data protection teams. Managing campaigns and working with agencies to generate corporate communications.

Technology Change Programme, implementing Office 365. My role involved working with the project manager and business analysts to produce communications to raise awareness of the functionality of Office 365 applications and engage with stakeholders.

Sheffield And Canary Wharf

Communications Lead on a large transformation programme in the Global Procurement function.

Somerset

The Global Product Solution (GPS) Programme is implementing a new Product Lifecycle Management tool. Complementing this new technology system, which will give everyone involved in product development a ‘concept to consumer’ view of the product, the team is also rolling out new global ways of working.Stakeholder management, supporting teams embarking on the change journey and keeping the business as a whole abreast of progress is a major part of this role. To do this I have utilised… Show more The Global Product Solution (GPS) Programme is implementing a new Product Lifecycle Management tool. Complementing this new technology system, which will give everyone involved in product development a ‘concept to consumer’ view of the product, the team is also rolling out new global ways of working.Stakeholder management, supporting teams embarking on the change journey and keeping the business as a whole abreast of progress is a major part of this role. To do this I have utilised existing channels and developed bespoke programme communication tools. Show less

Newbury

A short-term role as a Communications Business Partner looking after the Customer Services & Operations (CS&O) Division while awaiting the arrival of the permanent recruit to the role. I supported the senior leadership team with communications across the division to a variety of teams, including large call centres and on-shore and off-shore teams spread across global sites.I also had responsibility for communicating to the rest of the business on key CS&O initiatives.

Somerset

Working closely with the Head of Communications and the CEO on the messaging and communications for a major restructure in two key areas of the business, Marketing and Product. I produced communications to very tight deadlines and a high standard which needed to be shared across a global organisation from board level downwards. This included the production of scripts for the CEO and senior management team, organisational messages and follow up communications/line manager support packs.

Swindon, United Kingdom

Working as the communications lead for the largest transformation programme undertaken by Castrol Lubricants, part of BP. The objective of the programme was the re-organisation of the business across Europe – initially impacting 13 countries in three waves – and required a fundamental change of culture across the European sales teams.To support the programme I developed a communications strategy which included utilising in-country communication teams and a phased communications plan… Show more Working as the communications lead for the largest transformation programme undertaken by Castrol Lubricants, part of BP. The objective of the programme was the re-organisation of the business across Europe – initially impacting 13 countries in three waves – and required a fundamental change of culture across the European sales teams.To support the programme I developed a communications strategy which included utilising in-country communication teams and a phased communications plan. To engage with employees I developed clearly identifiable brand, a structured approach to stakeholder management/ownership and strong channels. Show less

Originally my role was to deliver communications which were effective in the group culture and support effective organisational and cultural transformation across the Clarks business on behalf of a global reorganisation programme. I provided communications which supported the setting up of four global regions with individual profit and loss accountability, Europe, UK &ROI, Asia Pacific and Americas, in total across the Group, an audience of 14,000 employees. For the last three months of this… Show more Originally my role was to deliver communications which were effective in the group culture and support effective organisational and cultural transformation across the Clarks business on behalf of a global reorganisation programme. I provided communications which supported the setting up of four global regions with individual profit and loss accountability, Europe, UK &ROI, Asia Pacific and Americas, in total across the Group, an audience of 14,000 employees. For the last three months of this contract I managed Group ‘business as usual’ communications, while a permanent team was put in place. Show less

This was supporting an existing Communications Manager through a busy time on an IT Programme implementing SAP, ensuring on-going day to day communications activity was maintained in line with project milestones.

A five month contract working closely with communications teams across the world and different time zones on a number of global internal communication projects, the majority of which were major change initiatives.

Bristol

I was asked to return in this interim position to roll-out the second part of a technology programme, providing communications, training and support material for a group-wide initiative. This included writing and publishing an intranet microsite, mapping key messages to audiences and running the communications workstream feeding into a programme office with usual reporting protocols.

Bristol/London

This role was to produce the communications strategy and plan and then implement communications and develop communication templates for a programme designed to gain maximum efficiency from the Group’s office estate. The launch of ‘smart working’ (a highly developed approach to ‘hot desking’.) During this time I also took up the Communications Business Partner role, responsible for the day to day running of Group Property Communications while a restructure within the Group Communications… Show more This role was to produce the communications strategy and plan and then implement communications and develop communication templates for a programme designed to gain maximum efficiency from the Group’s office estate. The launch of ‘smart working’ (a highly developed approach to ‘hot desking’.) During this time I also took up the Communications Business Partner role, responsible for the day to day running of Group Property Communications while a restructure within the Group Communications team took place, managing a team of three.Developed and managed the ongoing delivery of engagement and communications spanning the group for six projects linking Group Property’s Smart & Responsible community/CSR Programme across a group of 129,000 employees. Show less

Bristol/London

Working as part of a strategic change/programme team, the focus was on cultural change, stakeholder management and utilising a change representative network to implement a move to a new procurement system across the HBOS side of the newly formed Lloyds Banking Group.

Bristol/Edinburgh

Coaching the permanent members of the team, including senior managers, on communications best practice, client relationship management, developing and implementing communications protocols and processes, event management and copy writing within Strategic Change & IT Team.The designing of visibility programmes for Head of Functions to engage with their workforce while undergoing a major period of change and to ensure sufficient face to face communication opportunities were embedded… Show more Coaching the permanent members of the team, including senior managers, on communications best practice, client relationship management, developing and implementing communications protocols and processes, event management and copy writing within Strategic Change & IT Team.The designing of visibility programmes for Head of Functions to engage with their workforce while undergoing a major period of change and to ensure sufficient face to face communication opportunities were embedded within the team.Recruiting and leading a ‘Virtual Communication Team' consisting of 9 people over multiple locations and teams and utilising them as both a communication and feedback channel for the central communications team. Show less

Swindon

Scoped and delivered an operational risk communications and training programme across the IT Division.Undertook and initial communications needs analysis, including demographic research to aid messaging, then created and owned the communication activity timeline, ensuring messaging was targeted and relevant..

Swindon

The majority of this role was project based work for crisis communications, change management and sensitive employee communications revolving around restructures remuneration packages and changes in terms and conditions.I worked closely with directors and departmental heads to produce communication campaigns, briefings and ad hoc communications in line with PR positioning’s in response to reputational risks and regulatory needs.Managed budgets for communication campaigns which… Show more The majority of this role was project based work for crisis communications, change management and sensitive employee communications revolving around restructures remuneration packages and changes in terms and conditions.I worked closely with directors and departmental heads to produce communication campaigns, briefings and ad hoc communications in line with PR positioning’s in response to reputational risks and regulatory needs.Managed budgets for communication campaigns which often involved working with freelance specialists, external agencies and used a full range of media e.g. interactive DVDs for both internal and external use.Chaired and managed communication work streams across the business with a particular focus on Community Affairs.Coached other members of the team on communications principles and practice to improve client relationship management. Show less

Swindon

Swindon

Swindon

Swindon

National Association Of Goldsmiths Retail Diploma, Luxury Retailing

Hnd Design, Design

Design HND, during my period of study on this course I won a national innovation award and a commission while still studying.

Diploma Of Art

Foundation Course for onward study at degree level, including graphic design, design, illustration and photography.