Tracey Boucher Brown Email & Phone Number

Greenville, South Carolina, United States

Greenville, South Carolina, United States

Greenville, South Carolina Area

Accountable for overseeing the profitable growth of alliances and business relationships for Top Tier Suppliers (Cisco, Physical Security & Networking). Managed executive relationships with suppliers and channel partners from the C-suite. Displayed in-depth industry knowledge to drive strategic growth plans to increase share of channel. Collaborated with sales, marketing, logistics, accounting, financial services, technical and solutions teams to understand and enable customer opportunities. ◼Leadership: Managed all Cisco, Physical Security & Networking Suppliers Lead, managed and motivated a team of 40+ people, 3 direct reports, while developing and managing fiscal year strategic growth plans - Driving Business Results: Achieved 159% of Management Incentive Plan for FY19 – included 8 record revenue supplier performances- Supplier Management: Managed 14 Suppliers with $1.2B in annual revenues, including responsibility for all legal supplier contracts, programs and agreements - Market Planning: Developed marketing collateral, sales aids, training materials, and implemented campaigns to promote partner development, with marketing budget accountability of $1.5M annually◼Business Development: Built strong relationships with suppliers and channel partners, leveraging the influence within supplier and customer communities, cultivating loyalty and drive growth, while ensuring a positive customer experience at all levels- Program Execution: Developed and executed ScanSource programs for specific market segments that drove profitable growth and contributed to P&L performance- Team Support: Provided mentorship and advice to management on how to coach teams, prioritize workload, including measuring performance, driving revenue growth, gross profit dollars, inventory turns & rebate dollars

Greenville, South Carolina Area

Utilized expert understanding of organizational strengths, value propositions in presenting to customers, internal, external stakeholders and C-Suite leaders at industry events, breakout sessions. Executed conflict resolution, team building, problem solving skills to provide clear and concise messaging across a complex and large organization. Responsible for all supplier business, supplier business development, purchasing, pricing & data teams and technical support. Collaborated with logistics team to optimize shipping and delivery fees, while also monitoring inventory levels, turns and aged inventory.◼Leadership: Managed and motivated a team of 40+ people, including; 9 direct reports, 4 Technical Contributors, 15 Operational Contributors, 12 Business Contributors, and 2 Marketing Contributors◼Purchasing: Established and executed supplier specific inventory strategies and negotiated supplier inventory programs and buy-ins to ensure maximum rebate attainment◼Technical Support: Managed team of 5 Technical Support Analysts, while monitoring call volumes and time to resolution◼Performance & Metrics: Achieved 15% YoY growth FY18 v FY17 Achieved 125% of Management Incentive Program for FY18 & 142% in FY17◼Pricing & Supplier Accounting: Established and enforced controls for special pricing processes to ensure compliance with supplier programs◼Change Management: Led and implemented successful department re-organization (Project Sunshine) in January 2017, resulting in increased operating income and a decrease to working capital of $300K annually◼Delivered Results: Achieved 125% of Management Incentive Program in FY18, and 142% in FY17◼Financial Acumen: Monitored return on working capital by improving claim collection from suppliers, reducing DSO from 120 to 30 days◼Supplier Management: Managed 82 Physical Security & Networking suppliers, valued at $450M annually

Brussels Area, Belgium

One-year assignment in European Headquarters to re-invent the current merchandising team and hire a permanent Vice President. ◼Change Management: Worked closely with Managing Director and Corporate Executive Management to implement new policies and procedures Successfully led team through SAP implementation ◼Leadership: Managed and motivated a team of 30+ people, 3 direct reports, including; all supplier business managers, supplier business development, supplier purchasing, pricing and data teams ◼Business Results: Managed line card, 3 new suppliers through euro fall out, resulting in profitability increase of $1.5M ◼Earned additional bonus for successfully completing all assigned tasks

Lenexa, Ks

Responsibility for all management of PolyCom and Audiovisual suppliers within operations, contract negotiations, business & marketing planning and forecasting. Full oversight of PolyCom, a top 3 revenue Supplier at ScanSource and the #1 profitable supplier time. Assured contract negotiations contained; Price Protection, Stock Rotation, Indemnification and Warranties, Pricing Tables & Discounts, Rebate programs, Termination rights, Marketing Investments, and Data and reporting requirements.◼Supplier Onboarding: Recruited and onboarded 6 new suppliers, valued at $400M annually, including 3 that grew to be mid -tier suppliers >$500K annually, adding to company AV solution sale◼Negotiation: Executed Rebates and marketing programs, resulting in rebate payout increase of 10% ◼Delivered Results: Produced consistent double-digit growth QoQ and YoY, averaging 10% above all goals and targets◼Collaboration: Worked with Professional Services group to expand the Total Coverage program to include on-site installations, as well as remote installation support to add further value to customers, while increasing GP from 9.5% to 20%◼Hiring & Training: Led a high-performance team to support Polycom & Audiovisual supplier partners, including; 2 Direct Reports, Team Leads, 4 Operational Individual Contributors, 2 Marketing Individual Contributors, 4 Business Individual Contributors◼Earned Distributor of the Year award from Polycom 6 out of 7 years