Tracey Brooking Email & Phone Number

Auckland, New Zealand

• Setting and tracking sales targets, campaigns and KPIs for the team• Coaching the team on efficient ways to find and close sales opportunities• Helping to identify share of wallet opportunities within each account• Liaising with the marketing and category teams to create and launch strong campaigns to drive sales growth• Seeking out new business opportunities within schools and education providers, and identifying solutions specific to their organisation• Identifying and analysing sales trends and market trends to help with strategic planning

Auckland, New Zealand

• Managing a sales pipeline to achieve business targets.• Meeting monthly KPI's and sales targets• Increasing penetration of all catalogue products.• Seeking out growth within existing business to expand share of wallet.• Developing a strong business relationship with all relevant contacts within the client organisations.• Keeping accurate contact records in CRM• Handling and resolving all issues and requirements raised by customers.• Attending training and events with vendors on and offsite

Auckland, New Zealand

• First point of contact for all B2C and B2B enquiries via email, phone and social media platforms.• Servicing existing accounts and executing on promotional activities• Building and maintaining long term relationships with businesses within New Zealand and Australia.• Data Entry, CRM updating• Seeking new business opportunities• Opening new sales channels through health professionals and community groups.• Assisted with the creation and preparation of correspondence, templates, documents, reports and presentations• Coordinating with the Marketing Team on the distribution of trade marketing elements.• Exhibiting at local and international trade shows• Content creation• Maintaining inventory accuracy and ensuring stock management is robust and in sync with our system.• Improving customer experience through warehouse management

Auckland, New Zealand

• Answering all customer inquiries via email and phone.• Data entry• Working closely with the Sales Representative, providing customer details, quotes and • Creating delivery instructions for drivers, updating them into the system and ensuring they are filed in correct region files.• Organising interview appointments across management's calendars• Daily follow ups with existing customers• Up-selling• Researching issues with shipments, product damage and incorrect product quantities upon delivery• Proofreading documents and marketing material