Tracey Smith Email & Phone Number

Charlotte, North Carolina, United States

• Application Business Manager/Product Owner for enterprise client data system of record: provide oversight of all SOR functional changes, technical support/upgrades, cyber security policies and procedures• Oversight of Technical Delivery Lifecycle in a hybrid methodology environment• Establishment of change impact assessment process and procedures

Charlotte, North Carolina

Support overall management of the program, its risks, issues, progress, and funding• Oversight of SIAIs, MRAs and Data Incidents (tracking, prioritization, reporting, updating) directly/indirectlyimpacting client and entity data; Program reporting to senior executives, enterprise• Establishment of data incident tracking routine for Global Banking Client domain: adherence to Enterprise datamanagement policies; primary point of contact for LOB, Operations, and technology partners to assess client andentity data impact, review of proposed solution and align priority and funding• Integral in the transition of the Client Data Management and Technology teams to an Agile method of managingdevelopment: technology partner's main POC for assistance in planning, organizing training when needed,scheduling and organizing PI planning sessions, and liaising with Technology's leaders in Agile methods• In adherence with Wholesale Credit guidelines, responsible for the management and support of recurringmanagement routines and governing councils aligned to client and entity data, data quality and AML/KYC; theseroutines serve as a control to mitigate data-related risks associated with these data, to ensure alignment of the dataand data model to strategic business goals and priorities, and ensure compliance with Enterprise data managementpolicy• Support of PPP to aid in the remediation of 7,000 CPO loans before second funding window opened

Charlotte, North Carolina Area

Responsible for planning, managing and executing end to end mid / large scale complex technology projects related to the Legal, Compliance, Risk and Regulatory Organization on a global scale which impact multiple businesses and functions. Initiative projects require cross-departmental coordination, communication, influence and negotiation across business, technology, architecture, operations, support functions in order to deliver for the overall project and program.Accountable for the delivery of and ongoing enhancements to the Associate Investment Monitoring Application for the Compliance Executives, Officers and Global Control Room for Surveillance purposes, as well as the Information Barrier suite of applications (Deal Management System and Wall Crossing Portal).

Charlotte, North Carolina Area

Key member of data management strategy and delivery team responsible for ensuring adherence to Enterprise Data Management policies and compliance with BCBS principles for Risk Data Aggregation, consisting of Accountability & Governance, Metadata, Data Provisioning, and Data Quality Control Standards for Market Risk, Counterparty Credit Risk, and Liquidity Risk.

Charlotte, North Carolina Area

Team leader for long-term, multi-phase and multi-discipline initiatives with significant scope, risk, and complexity. Identified and mitigated risks and issues, problem solved complex problems, and managed budget in excess of $1MM.

Mooresville, North Carolina

Voice talent for radio and television commercials

Lead project teams through long-term, multiple phase and multiple discipline initiatives with significant scope, risk, and complexity and succeed in challenging situations where the issues and / or resolution are ambiguous.

Managed all aspects of technical support in six offices within the Carolinas totaling 1200 end users and 5 technicians.