Tracey M. Byrd Email & Phone Number

New Jersey, United States

Camden, Nj

Promoted through successive positions to coordinate and support various departments and stakeholders involved in recall and campaign management for SBR and SOA...:: Assists manager with the planning, coordination, execution and reporting of recalls and service campaigns...:: Helps to create, facilitate approvals for, and submit necessary documentation to government agencies...:: Ensures compliance with regulatory requirements and federal regulations...:: Communicates recall/campaign details to internal stakeholders, owners, retailers, and regulatory authorities...:: Monitors and records completion rates of various recalls and campaign initiatives.

Camden,, Nj

..:: Assists manager with the planning, coordination, execution and reporting of recalls and service campaigns...:: Assists manager with coordinating the In-Use Vehicle Program (IUVP)...:: Ensure SOA’s government reporting compliance for recall campaigns and IUVP testing

Camden, Nj

Provided extensive analysis to evaluate retailer part reimbursements and labor rates in an environment strictly regulated by individual state guidelines...:: Reviewed and interpreted state franchise statutes for each state to ensure accuracy of analysis...:: Ensured timely completion of all retailer analysis as mandated by individual state statutes...:: Prepared and distributed communication to retailers indicating the final disposition of their analysis...:: Managed all initial inquiries and dispute requests. Collaborated with the manager to resolve case escalations...:: Maintained records in compliance with state and federal regulations...:: Maintained accuracy and met all deadlines as the volume of analyses increased from 10 to 150 over 5 years.

Cherry Hill, Nj

Organized and coordinated the invoicing of suppliers for the cost of parts and accessories that failed while under warranty. ..:: Performed monthly analysis to identify all failed parts and accessories...:: Generated and distributed invoices to affected suppliers for reimbursement. ..:: Vendor Recovery efforts recovered more than $1 million in reimbursements for SOA between 2013 and 2015...:: Supported Service Department & Executives using research and detailed analysis to perform special projects.

Blackwood, Nj

..:: Provide custom Web Application Development Services

..:: Development, administration, & first‐level support of intranet site and relational databases..:: Performance of required integration and maintenance..:: Development and maintenance of data integrity and management processes..:: Evaluation of new technologies and trends for implementation to enhance productivity

..:: Design, coordination, and maintenance of application databases and websites

..:: Participated in establishing the database software systems architecture and design policies..:: Improved of standards, methodology, and development of departmental business processes..:: Coordinated web based database development & administered permission for

..:: Various aspects of database and intranet development..:: Customer service, typing, filing, data entry, purchasing, accounting, and payroll

..:: Specialized in the area of Entertainment Law..:: Researched and analyzed law sources such as codes, statutes, and legal articles..:: Prepared documents for review and use by attorney..:: Investigated facts and case law to determine causes of action and prepared cases..:: Filed Pleadings and directed delivery of subpoenas to witnesses and parties to action..:: Maintained document files and acted as law librarian

Bachelor Of Science - Bs, Business Administration And Management, General, 3.51

Bachelor of Science in Business Administration

Certification, Sharepoint 2005 Administration

Certification, Sql Server 2005 Database Administration

General Sudies, Minor Business Administration

Completed 19 credits toward a BS, General Studies with a Minor in Business

As, Paralegal Studies

Activities and Societies: Phi Theta Kappa Honor Society, African American Club Secretary

Education record