Tracey Chua Email & Phone Number

I’m a product engagement analyst with 7+ years in the SaaS accounting space. I am passionate about delivering data-driven insights to help stakeholders make informed decisions. With a strong business background in accounting, information systems and customer support, I have honed my skills in identifying key metrics that drive customer engagement and advocating for the best user experience.My experience includes working with cross-functional teams to develop, test, execute and communicate product releases that increase customer satisfaction, adoption and retention. Using my expertise in reporting, analysis and in-depth product knowledge, I have helped various stakeholders optimise their product offerings and improve the overall user journey. In addition to my technical skills, I am a strong communicator and collaborator. I am able to translate data insights into actionable recommendations and updates for stakeholders at all levels. I enjoy working in fast-paced, dynamic environments and am committed to delivering results that drive customer satisfaction and overall business success.If you’re on the lookout for a dedicated analyst with a keen eye for improving user experience, please get in touch! I’m excited to connect and explore how I can bring value to the team.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 17 others.