Tracey Cooper Email and Phone Number
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I’m an accomplished professional with 10+ years of diversity, equity, and inclusion (DEI) leadership and change management experience at industry-leading companies. Recognized for designing transformative programs and promoting effective cross-functional collaboration, I have a history of success producing high-impact value at scale. Examples include developing and implementing agile workforce policies / processes, utilizing data analytics to identify opportunities for continuous improvement, and delivering world-class training. Achieving superior results in these areas requires keen organizational assessment, negotiation, and risk mitigation skills to align various stakeholder priorities with desired outcomes. Adept at crafting innovative solutions to complex challenges, I leverage exceptional interpersonal and communication strengths to influence matrixed HR strategies from recruiting and professional development to employee engagement and retention.As Associate Director, Diversity, Equity & Inclusion, I act as the companywide DEI leader and sole practitioner, consulting with senior leaders to generate goals, metrics, and action plans; establishing an integrated behavioral philosophy and guiding principles to facilitate the evolution of inclusive culture in a low-capacity environment.Colleagues describe me as a progressive, driven, down-to-earth, and people-focused expert who can be relied upon to achieve meaningful results. A passion for growth and efficiency drives me to extract greater ROI through existing touchpoints in the talent lifecycle—be it employee relations or performance management—to ensure that DEI is driving the business forward with minimal disruption and maximum impact.Frequently praised for a considerate cross-cultural style, I take pride in creating organizational structures that support company objectives, foster a positive working environment, and enhance employee productivity around the world. I am interested in connecting with former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to join my network.
Illumina
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Associate Director Of Diversity And InclusionIllumina Nov 2023 - PresentSan Diego, Ca, Us• Cultivate a company-wide culture of inclusion, overseeing initiatives including inclusion listening strategy, L&D programs, internal reporting, and talent process integration.• Pioneer the use of scale for continued growth of Diversity, Equity, and Inclusion in a low-capacity environment by overhauling company guiding DEI principles, strategy, and philosophy.• Streamline support and accountability for DEI initiatives by revamping global Executive Diversity Council, as well as leading a proactive Crisis Response Working Group to handle sensitive matters and incidents, developing key messages with Corporate Communications, Public Relations and HR executives.• Architect an organizational strategy for communicating DEI messaging as well as rebranding Employee Resource Groups (ERGs) to promote greater employee involvement and volunteerism in partnership with Corporate Social Responsibility.• Reach and surpass DEI objectives across R&D, Marketing, Finance, IT, and Global Ops by educating department business leaders in determining areas of improvement and implementing best practices-focused action plans. • Grow a comprehensive inventory of DEI discussion guides, self-service toolkits, and e-learning content for use in global, scalable training by collaborating with vendors to develop customized material.
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Sr. Manager, Diversity And InclusionIllumina Jan 2022 - Nov 2023San Diego, Ca, Us• Boosted employee awareness of major DEI issues by brainstorming and pioneering successful EQ-based learning framework, as well as teamed with Talent Development to implement DEI into leadership-level training. • Championed integration of DEI philosophy into enterprise HR talent processes and significant employee lifecycle decisions, teaching inclusive leadership best-practices in hiring, promotions, talent review and retention strategies.• Oversaw the upgrading of Gallup StrengthsFinder program and the onboarding vendors of SSO-integrated self-learning tools, supervising Sr. Designer for program operations.• Achieved world-class NPS scores by designing and administering executive-focused training in collaboration with internal and external SMEs.• Drafted resources for use in follow-up actions by leadership alongside Talent Development, as well as spearheaded management of inclusion engagement index.
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Program Manager, Diversity And InclusionIllumina Jan 2021 - Dec 2021San Diego, Ca, Us• Cultivated employee wellbeing and professional development by launching company-wide ERG program offering opportunities in governance, funding, and career advancement, expanding from four local to 20 global groups during tenure.• Chaired succession planning, executive promotions, and the overhauling of DEI data presentations for Board of Directors during six-month tenure as interim Talent Manager.• Facilitated greater accessibility to and actionability of DEI-related data by teaming with HR tech to introduce DEI reporting in Workday as well as change nomenclature, categories, and presentation formatting in Tableau dashboards.
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Avp, Lean Six Sigma Project ManagerLpl Financial Dec 2019 - Jan 2021San Diego, Ca, Us• Spearheaded the implementation of financially-lucrative offshoring, automation, and robotics solutions by chairing cross-functional teams in role as Continuous Improvement and Lean Six Sigma expert.• Pioneered new strategic priorities, performance metrics, reporting methods, and improvement targets for Compliance, Legal, and Risk alongside Senior Executives. • Generated $4 million in YOY savings and $2 million in reinvestment for financing the creation of data, platform, and analytics capabilities as co-founder of firm’s first RPA program, identifying opportunities from high-ROI business cases.• Hosted BRP, Master Planning, and sprint meetings as facilitator and Project Manager, utilizing Agile methodology to deliver contributions to overhaul of Supervision and Surveillance businesses. -
Chair Roles, Young Professionals & African American ErgsLpl Financial Dec 2017 - Jan 2021San Diego, Ca, Us• Advised HR on strategies to increase representation along with investment and support for minority employees in the wake of socio-political unrest targeting the African American community as part of CEO-appointed committee.• Boosted the growth of ERGs in company, including partnering with Chief Diversity Officer and ERG Program Leader to improve program communications and secure new partnerships, as well as building new resource infrastructure. • Collaborated with other leadership team members to inaugurate Award Winning YPERG initiative, as well as bolster employee participation by 44 percent within first year of operation.
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Senior Analyst, Corporate Strategy & InnovationLpl Financial Jun 2018 - Dec 2019San Diego, Ca, Us• Created an innovation pipeline by performing research via comparative studies and customer feedback programs, as well as developed plans, reporting, and processes for pilot projects with Business Solutions.• Originated novel product offers and sales processes by collaborating with product owners, operations, and key stakeholders across sales, service, and strategy.• Integrated continuous improvement and the development of critical competencies in company culture by authoring a tailored curriculum in collaboration with L&D.
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Avp Project Management, Is Business ConsultingLpl Financial Oct 2016 - Jun 2018San Diego, Ca, Us• Increased sales and customer retention by constructing tools and process solutions for use in client meetings, sales proposals, contract updates, and model enhancements. • Brainstormed annual business strategy in partnership with executives, determining “growth drivers” for content development prioritization along with revised client reporting for attrition risk management. • Revamped client-facing and sales procedure materials for 23 consultants by collaborating with Legal, Marketing, and Compliance as well as surveying clients.
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Leadership Development Associate Ii: Innovation & Strategy, Metlife DirectMetlife Jan 2016 - Oct 2016New York, Ny, Us• Enhanced production speed, product quality while reducing risks and costs by uncovering and operationalizing a portfolio of process maps, department architectures, RACIs, and Lean recommendations.• Decreased annual acquisition costs by 30 percent by heading competitive bid to onboard new sales vendor, including authoring pricing analyses along with BRD and RFP documents.• Conducted market research, design partnership creation, and innovation business case development along with administering UX improvement-focused CI training in cooperation with cross-functional teams. • Ensured the retaining of $8 million in referral sales during corporate spinoff with an added 16 percent in Gross Revenue through effective business planning. -
Leadership Development Program Diversity ResearchMetlife Jan 2015 - Oct 2016New York, Ny, Us• Established a library of Diversity and Inclusion (D&I) research for LDP participants and MetLife business owners and Leadership Development Program sponsors, including regularly delivered newsletters, articles, and interview with CDO.• Enabled the creation of a mentorship program by composing original content related to D&I for training use.
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Leadership Development Associate I: Strategy & Planning, Retail Life & DiMetlife Jan 2015 - Dec 2015New York, Ny, Us• Drove substantial contribution to over 400 employee division restructuring by assessing profitability, markets, and product pricing strategy in role as RLDI Chief-of-Staff and playbook manager for department analyses.• Wrote official communications for distribution to employees, executives, and regulatory agencies, as well as sales and expense reports, employing use of internal analytics and external research.• Reached $38,000 in fundraising for the Boys and Girls club by organizing and managing employee engagement initiatives, teaming with internal volunteers and external vendors.
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Plansmart Implementation ConsultantMetlife Aug 2013 - Jan 2015New York, Ny, Us• Delivered improvements to workshop operations quality and efficiency by planning and executing workflows, UA testing, advisor training, resource development, and other process mapping and improvement projects. • Earned 1st in new business ranking for territory by teaming with PlanSmart sales leadership to compose high-quality marketing and workshop communications. • Advocated goals-based accountability and teamwork as well as integrated tailored best practices and reporting documentation, leading to 10 percent YOY increase in sales activity.
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Series 7 Licensed Investment ProfessionalVanguard May 2011 - Aug 2013Valley Forge, Pa, UsRevised and enhanced service-to-sales training delivery for internal hires and facilitated soft-skills, mutual fund and equity trading coaching sessions for new employeesProvided leadership, oversight, and guidance to a team of 30+ contractors, handling escalated issues as acting tax-season manager Developed internal rebranding campaign including formal presentations, coordinated information sessions and the creation of a SharePoint site to expand recruitment activitiesEncouraged customer loyalty through needs-analysis, improvement initiatives and sales consultations, executing brokerage trades for small business, institutional and high-net-worth retirement accounts
Tracey Cooper Education Details
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Wake Forest University Graduate SchoolBusiness Management -
Westmont CollegeHistory And Theology; Urban Studies Emphasis
Frequently Asked Questions about Tracey Cooper
What company does Tracey Cooper work for?
Tracey Cooper works for Illumina
What is Tracey Cooper's role at the current company?
Tracey Cooper's current role is Associate Director of Diversity and Inclusion | Business Management l Strengths Coaching.
What is Tracey Cooper's email address?
Tracey Cooper's email address is tr****@****lpl.com
What is Tracey Cooper's direct phone number?
Tracey Cooper's direct phone number is +176040*****
What schools did Tracey Cooper attend?
Tracey Cooper attended Wake Forest University Graduate School, Westmont College.
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