Tracey Doherty Email & Phone Number

Winnipeg, Canada Area

Winnipeg, Canada Area

Defined and documented business requirements and solution recommendations on various sized projects, consistently providing the best deliverable to clients. Contributed to project work planning, including estimates, task breakdown, timelines and resource requirements to ensure project work was completed on time and within budget allowances. Participated in.

Winnipeg, Canada Area

Assessed credit union training requirements to develop and deliver specific training programs to account for new or re-engineered business processes within the banking system.

Winnipeg, Canada Area

Coordinated help desk process for credit union support issues related to the use of their banking system and external interfaces. Provided input and resolution to software deficiencies and enhancements.

Winnipeg, Canada Area

Managed the day to day activities of the Quality Assurance Department and coordinated the applicable IT activities. Managed the efforts of internal and/or external resources assigned to projects for the purpose of system and acceptance testing

Winnipeg, Canada Area

Identified customer needs utilizing a “Customer First Attitude”. Supervised, coached, motivated and evaluated customer sales and the service team.

B. Comm. (Hon), Marketing, Business Administration

B. Ed.

B. Gen. Studies, Education

Bus. Admin., Marketing, Administration, Human Resources