For 21 years, Phuel have been helping organisations to solve their challenges and unlock the potential in their people, in order to anticipate and prepare for a rapidly evolving future. They are passionate about challenging, developing, motivating and empowering individuals within organisations to increase self, team and organisational performance.Through the potent combination of world-class facilitators, proven training techniques and world-leading, bespoke training programs Phuel ignite passion, inspire change, help people grow and connect in order to ensure that organisations get the very best possible return on their single biggest investment – their people.What is the Phuel difference?ENERGY & PASSIONPhuel’s clients will tell you they bring an un-paralleled energy to every engagement they facilitate. They are passionate about creating sustainable, long-term behaviour change that delivers demonstrable results. RIGOUR & REPUTATIONEverything Phuel do is predicated on a deep understanding of a client’s needs and challenges. Over 21 years they have developed a reputation for consistently exceeding their client's expectations.EXCLUSIVE CONTENTPhuel scour the world and design with clients the best learning and development content. Bringing relevant, often exclusive and engaging programs customised to meet their challenges. As part of WPP AUNZ, Phuel are part of a truly global network of thought leaders and industry experts. With offices in Sydney, Melbourne and Brisbane, they are able to offer a full range of services in Australia and across Asia.

Clients ranging from management consultants such as KPMG, banks such as Macquarie Bank & Credit Suisse, household names like Telstra & Coles and the Australian Government, through to individuals from all backgrounds. Of particular pride to me is the fact I’ve coached thousands of women to strive, succeed & flourish in both their careers & lives.I get people focused, motivated and in harmony with what they really want in life and then show them how to get it, supporting them through the process. (Whether it's more money, better health, a new career, or launching a new business). Proven talent for helping clients realise that to change their results & reach their goals, they need to change their mindset.Book a discovery call BELOW with Tracey today to get started.

Focusing on communications skill sets, I help people understand conversations are the glue that binds our business relationships. I coach how to build relationships with their team, clients or peers, strengthen conversational influence and learn how to use Emotional Intelligence in your communication.Ongoing success at making people more effective at giving feedback, selling ideas and connecting with others; born from my extensive hands-on experience, applied psychology & a no-nonsense coaching style.

Described as a "serial entrepreneur", this aspect of my work widens the reach of my "offerings" and shares my learned knowledge. I aim to create MORE for people; with tools, books and services. Most recently, following my passion for supporting women in reaching their goals, I've created programs for women who want to achieve so much more with their careers & lives. Here's my overall innovation work to date >>Created:'Quantum Leap' Leadership for women - A 12 week online program for career women who want to get ahead without burning out (2020)'From Worrying to Wonderful' - A 12 week online program for women that puts you back in charge of your life, goals and dreams (2019)‘Conversation M.O.D.E.™’ which helps individuals strengthen their relationships by understanding, and putting into practise, the theory behind behavioural profiling tools. (2005). Then added an App version, IgetU, to allow a wider audience access to the power of the M.O.D.E. conversation tool (2018)‘Mojo Makeover’. My original program designed for women over 40, helping them create more time, set boundaries, invite the right people in and lose negative inner chatter. Allowing then to be the best and happiest version of themselves (2018).Authored:‘The Art of Conversation’. Co-authored the book to help people expand their communication and influencing skills (2007)‘Being Perfectly Imperfect’. Then authored her own book aimed at helping women overcome limiting mindsets to become the person they were meant to be (2020)(see 'Publications' listing).Founded:‘Happy Parents Happy Kids’. Co-developed an online profiling tool to help families gain a greater understanding of each other, improve their family communication and foster positive inter-family relationships. As a busy mother of two young children I sold my share as I couldn’t dedicate the time required to get the company to the next stage but I see Happy Parents Happy Kids as my ‘real life MBA’ experience (2005)

Responsible for strategic management, sales & operational management, and people management in Australasia to ensure the companies growth strategy was met. Focus was on leading & managing the promotions, business development, inside sales, and client service teams for the Region.

Reporting to the CEO I was responsible for embedding a strong sales culture into the Australian, American, and UK operations. Training & coaching all Sales Executives, Account Managers, and General Managers globally.

My role involved running company-specific courses around the globe for clients such as Macquarie Bank, Commonwealth Bank and Deutsche Bank. Typically full day courses on subjects such as "Influencing Skills”, “Effective Communication”, “Executive Entry Programs”, I used my trademark upbeat style to both engage participants and manage the energy levels of the group whilst driving home the key objectives of course. Participants are often videoed as part of the training and given instant feedback to maximise course impacts.

As an Exec coach I worked with clients on a one-on-one basis at senior management or director level in organisations such as Optus and KPMG. Usually specific objectives were already set by the organisation, my role was to help the individual meet those objectives; uncover the root cause of their challenges, establish a plan of action to address issues & embed new approaches into their work and their business relationships.I was also responsible for design & delivery of bespoke training material for organisations such as AQIS and AMP.

Working for registered training organisation, Leadership Management, in the dual role of facilitator and course coach, for 3 of their accredited courses ; “Effective Supervisory Management”, “Effective Personal Productivity” and “Effective Communication” courses. Ensuring quality participant work to their accreditation.As facilitator, creating an enjoyable learning environment whilst ensuring participants understood and could apply course material concepts and tools into working life.As course coach, meeting with participants & their manager to agree goals then review and support participants’ progress. Goals designed to overcome participants’ current challenges or to help them develop further in a particular area.

Head hunted by the GM of CSG to establish the sales & marketing function for their new Australian operation of ACT Teleconferencing, my role reported directly to the MD. Responsibilities included; staff recruitment, management & training, sales & marketing planning & literature, revenue achievement, establishing & maintaining third party distributor agreements and creation & operation of a customer care program. Our conferencing call rate grew by 1000% to 50 calls per day and the customer care programme helped the organisation maintain 99% of customers.

New Business Development for the finance, manufacturing, health, mining, construction, and hospitality sectors in NSW. The product was Video-conferencing equipment manufactured by Vtel and targeted at the top end of a highly competitive and emerging market. In addition to the traditional sales role it involved a great deal of market education.

As Account Executive, I was the top national sales person for 1995 out of sales team of 40. My role progressed/expanded to developing tactical sales tools & presentations. I trained sales executives and was the company representative for PR presentations to organisations often involving more than 100 attendees. Promoted to management, I managed key accounts whilst also being responsible for a 8-person sales team in a very negative environment due to public speculation as to the long-term viability of Galaxy. Despite this, kept the team motivated, focused & over achieving against targets, with staff training & appraisals a major part of this success.

Worked in VNU Business Publications, Pepe Clothing, UK, Lamrill Media Services Pty Ltd then Freelanced. Across a range of positions, I built my skill set across sales & marketing in UK, America, Europe & Australasia markets progressing through to management positions. Included Director position at my last company where I grew the business 150%.