Tracey Harris Email & Phone Number

Swadlincote, Gb

South Derbyshire

✪ Responsible for leading and developing the befriending service for South Derbyshire residents who are lonely or isolated.✪ Recruitment, induction, on-going training and supervision of 50 volunteers.✪ Assessing referrals and matching service users with befriending volunteers.✪ Carrying out reviews with service users and ensuring their needs are met.✪ Submitting monthly reports and statistics to Senior Management Team.✪ Mental Health Champion for the organisation.✪… Show more ✪ Responsible for leading and developing the befriending service for South Derbyshire residents who are lonely or isolated.✪ Recruitment, induction, on-going training and supervision of 50 volunteers.✪ Assessing referrals and matching service users with befriending volunteers.✪ Carrying out reviews with service users and ensuring their needs are met.✪ Submitting monthly reports and statistics to Senior Management Team.✪ Mental Health Champion for the organisation.✪ Attending local events and agency meetings to promote the service and recruit new volunteers.✪ Strengthening partnership working with referring agencies including health, social care and police.✪ Refreshed organisation's volunteer induction.✪ Implemented annual evaluations of befriending service.✪ Produce annual impact report for stakeholders including funders.✪ Member of organisation's health & safety group and fundraising group.✪ Mental Health First Aider.Key Achievements:✪ Achieved Befriending Networks Quality Assurance Award.✪ Implemented and deliver volunteer inductions for organisation.✪ Strengthened links to local agencies which has resulted in a significant increase in referrals.✪ Recruited highest number of befriending volunteers since Covid-19.✪ Successfully refreshed befriending provision to include different types of support and flexibility to meet volunteer and service user needs. Show less