Tracey Macdonald

Tracey Macdonald Email and Phone Number

Client Success Manager - *EquipmentWatch* Division @ Randall Reilly
Kansas City, MO, US
Tracey Macdonald's Location
Kansas City, Missouri, United States, United States
Tracey Macdonald's Contact Details
About Tracey Macdonald

I have 25+ years of account management/customer success/sales experience in the SaaS/telecommunications space. I am a valued resource internally and externally with senior knowledge of the SaaS conferencing industry working to build relationships and retain the business.

Tracey Macdonald's Current Company Details
Randall Reilly

Randall Reilly

View
Client Success Manager - *EquipmentWatch* Division
Kansas City, MO, US
Website:
randallreilly.com
Employees:
411
Tracey Macdonald Work Experience Details
  • Randall Reilly
    Client Success Manager - *Equipmentwatch* Division
    Randall Reilly
    Kansas City, Mo, Us
    View
  • Fusable
    Account Manager - *Equipmentwatch* Division
    Fusable Feb 2023 - Present
    Tuscaloosa, Alabama, Us
    **Formerly Randall Reilly**
    View
  • Pgi
    Senior Customer Success Manager
    Pgi Feb 2022 - Oct 2022
    Alpharetta, Ga, Us
    Worked for PGi direct as a Senior Customer Success Manager. My role includes managing our base of GlobalMeet Collaboration clients along with assisting clients regarding the Intrado migration that PGi just rolled out. I will be managing the day-to-day tasks of clients, retention efforts and ensuring our clients are happy. This includes U.S., EMEA, and APAC clients.
    View
  • Hcl Technologies
    *Contractor For Pgi* - Customer Success Manager And Pricing/Contracts Mentor
    Hcl Technologies Dec 2020 - Feb 2022
    Noida, Uttar Pradesh, In
    HCL Technologies took on the project of managing PGi's GlobalMeet Collaboration web application. I was asked to move to this project to manage the clients that currently use this service. I will be managing the day-to-day tasks of clients, retention efforts and ensuring our clients are happy.
    View
  • Pgi
    Customer Success Manager
    Pgi Nov 2019 - Dec 2020
    Alpharetta, Ga, Us
    View
  • Pgi
    Account Manager
    Pgi Dec 2008 - Nov 2019
    Alpharetta, Ga, Us
    Experienced Account Manager with a demonstrated history of working in the information technology and services industry. Strong sales professional skilled in Sales, Audio/Web Technology, B2B, and Customer Relationship Management (CRM).I currently manage a base of 400+ companies and $2.7M annually. Services include Global Meet audio/web, iMeetLive webcasting, Event Operator Assisted Services, and more. I maintain and grow relationships with my clients which helps to better understand their business needs which in turn, helps to grow their business. I have been a consistent leader in my department and will take on any challenge that comes my way.
    View
  • Ikon Legal Document Services
    Account Manager
    Ikon Legal Document Services Aug 2007 - Oct 2008
    Managed a base of accounts that used our copying services in the downtown market. Our office and 22 other offices closed permanantly. My official last day was October 9th, 2008.
  • American Messaging/Verizon Wireless Paging/Airtouch Paging
    Account Manager
    American Messaging/Verizon Wireless Paging/Airtouch Paging May 1995 - May 2007
    While working for this company I held several different positions some of which include Retail Account Representative, Account Rep Supervisor, and the most recent being Account Manager. I was laid off due to cut backs within the company.

Tracey Macdonald Skills

Direct Sales Account Management Salesforce.com Leadership Sales Solution Selling Management Sales Process Customer Service Telecommunications Saas Unified Communications Strategic Partnerships Managed Services Cloud Computing B2b Time Management Crm Lead Generation Customer Retention Team Leadership Vendor Management Key Account Management Sales Presentations Sales Management Business Development Sales Operations Marketing Selling Customer Satisfaction Contract Negotiation Wireless Audio Conferencing Call Centers Mobile Devices Webinars Video Conferencing Product Marketing Competitive Analysis Enterprise Software Voip New Business Development Product Management Cold Calling Strategic Planning Webex Retail Telepresence Accounting Invoicing

Tracey Macdonald Education Details

  • University Of Central Missouri
    University Of Central Missouri
    Business

Frequently Asked Questions about Tracey Macdonald

What company does Tracey Macdonald work for?

Tracey Macdonald works for Randall Reilly

What is Tracey Macdonald's role at the current company?

Tracey Macdonald's current role is Client Success Manager - *EquipmentWatch* Division.

What is Tracey Macdonald's email address?

Tracey Macdonald's email address is tr****@****pgi.com

What schools did Tracey Macdonald attend?

Tracey Macdonald attended University Of Central Missouri.

What are some of Tracey Macdonald's interests?

Tracey Macdonald has interest in Sales, Customer Service.

What skills is Tracey Macdonald known for?

Tracey Macdonald has skills like Direct Sales, Account Management, Salesforce.com, Leadership, Sales, Solution Selling, Management, Sales Process, Customer Service, Telecommunications, Saas, Unified Communications.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.