Airs Training Manager
CurrentGlobal Leader in recruitment training and certification, ADP Outplacement and Hiring Manager training. 2018 – present Project Manager/Business Analyst Manage operations and customer support for corporate team trainings; create annual training schedule; perform daily and monthly analysis of sales, revenue, margin and KPI’s for business unit; conduct quarterly operations one-on-one meetings with training team; manage monthly client reporting; manage credit card sales; daily order processing; assist with maintaining store-front; created and maintain best practices manual; compile, reconcile and report monthly sales tax reporting; part of team that managed migration to new Learning Management System; back-up to system administrator; part of senior team rotating in to cover customer relations; deliver ADP Outplacement demo’s to key ADP clients and internal teams.2011-2018 Identified and managed speaking opportunities for AIRS trainers including; initial contact; contract and fee negotiation; coordinated contracts with ADP legal; speaker assignment; maintaining list of topics; suggested new topics based on demand; managed attendee list; post event feedback and tracked revenue generated. Managed outside vendor relationships for course materials and training facilities. Created trainer schedule, recorded and analyzed attendance and revenue, maximized revenue opportunities by initiating changes to schedule based on analysis. Part of team reviewing content and mix of course offerings. Back-up to course development and training as needed. Assist sales with proposals and demo's and business unit director with special projects.2010-2011 Recruited back to lead AIRS Outplacement product as career coach and trainer. Provided job seekers advice and coaching based on the recruiters inside knowledge and perspective. For recruitment training product; identified and created social media campaigns.