Manage Appraiser PanelMonitor Vendor PerformanceManage Appraiser CostsProactive Recruiting

Ensure our company policies are compliant with all state and federal regulations.Manage state and client audits.Create and update all company documents and policies.Back test all policies and procudures.

-Managed ten business-to-business relationships including Google, Ask and Microsoft(Responsible for accounts with more than $10 million in annual revenue)-Developed weekly and monthly financial reports for contracted partners-Prepared and distributed client invoices-Analyzed data to look for areas where revenue could be maximized-Coordinated and monitored the launch of new partner relations-Worked with customer service department to ensure quality customer care -Supervised acquisition activities with clients-Assisted with website content management and website testing-Researched and analyzed competitor websites

-Opened and closed customer accounts (checking, savings, certificates, business accounts and money markets)-Provided high quality customer service while conducting requested business transactions including but not limited to wire transfers, stop payments, and returns-Managed Large Dollar Transactions-Supervised Teller transactions

-Handled all Human Resource tasks including payroll, insurance benefits, preparing new hire packages and managing the interview process-Trained new employees-Responsible for Accounts Payable / Receivable-Supervised Lender Relationships by working closely with Account Representatives-Managed warehouse line-Audit post closing files-Handled licensing issues-Assisted the head processor-Facilitated team meetings

-Opened and closed customer accounts (checking, savings, certificates, and money markets)-Originated and closed loans-Trained and advised employees -Organized sales promotions to attain branch goals-Referred customers to our investment representative when appropriate-Created spreadsheets to analyze sales criteria-Balanced daily and monthly cash sheets for teller drawers and the vault-Worked closely with the branch manager to establish new business relationships

-Managed race profiling study with the Warren Police Department-Created and edited data sets-Restructured and coded material gathered in the field