Tracey Fox Email & Phone Number

Boston, Massachusetts, United States

Greater Boston

Greater Philadelphia Area

-Graduate Assistant to the departmental chairperson of the Undergraduate Social Work Department- Facilitated in the coordination of a volunteer program between the students and volunteers in the community to improve th students' social work skills.-Responsible for the renovation of the department’s website-Work with the department chair on major tasks for presentations and course work-Substitute in the classroom in the absence of course professor

Worked with Health Advocate’s Claims department to review the process systemHeld observations and interviews focused on the processing of a claim from beginning to endWorked on suggestions to expedite the claims process to improve client satisfaction

Worked with the Boy Scout Council of Liberty to improve their employees’ performance.Held observations and interviews focused on their scout recruitment methodsOffered suggestions to increase the number of recruits

Creating a supervisory training program for all management levels at BBBS SEPAPutting together a Wellness program

Processed and resolved health insurance claims.Reevaluated claims process and developed a new position to decrease the workload on Claims Supervisors.Updated and Implemented the Policies and Procedures to reflect the current company standards.

Processed subjects under variable conditions related to the I/O psychology field. Organized and entered data it into easily legible databases. Increased the number of eligible participants in lab experiments by conducting out reach to potentially interested companies

Honors: Two time winner of Programmer of the Month AwardResident Assistant: Presided over 40 residents by conducting programs, provided residents essential information and skills, responded to emergency situations, provided emotional, social, and academic support to residentsManagement Assistant: Assisted in the development and production of campus wide programs. Promoted to a graduate assistant position as an undergraduate student.

M.A., Industrial/ Organizational Psychology

Activities and Societies: Graduate Assistant of the Undergraduate Social Work Department

B.A., Psychology

Activities and Societies: Residential Life - Resident Assistant/ Management Assistant, Psi Chi - National Honor Society in Psychology.