Tracey Baker Email & Phone Number

Cartersville, Ga, Us

Tucker, Georgia, United States

Training CompanyFor the past nine years, have managed, developed and lead all software training for Georgia System Operations (Oglethorpe Power Company)Develop all training courses.Design course material, including training manuals and quick reference guides for the following classes:Lawson Time Management SystemPresentation Content & Flow8-week series class for ExcelSpecific features classes for PivotTables, Table of Contents, Mail Merges, Track Changes, and many more Document Management SystemBasic, Intermediate, Advanced, and Expert class for Word, Excel, Outlook, and PowerPointOffice 2010 90 Tips & Tricks in 90 MinutesWhat's New classes for Outlook 2010, Word 2010, and Excel 2010SharePoint 2010 Content Management and Site AdministrationAdobe Acrobat Professional Basic, Intermediate, and Advanced; Develop new productivity-based training course using Outlook called "Change Your Outlook"Develop plan and procedures for Office 2003 and 2010 software training rolloutCreate and deliver auditorium-style training presentation for Office 2003 and 2010 rollout to all associatesConduct and develop the largest number of training courses per year (group and individual courses) Customer SATS and training evaluations average over 9.75 throughout tenure. (Highest overall scores of any trainer at company)Provide one-on-one training sessions for executive managementSchedule and track all training classesDevelop and deliver Microsoft Office Specialist program for all administrative professionalsDevelop and conduct presentations for International Association of Administrative ProfessionalsCo-design company's training websiteWork directly with the Communications department on all marketing materials related to software trainingDevelop all special requests for customized departmental training

Tucker, Ga

I am a SharePoint evangelist. I train and coach employees on how to make the most out of SharePoint. My goal is to help grow SharePoint and its success within the company.

Planned, developed, and implemented a Nationwide Training CenterDesigned training processes within call center which included customer satisfaction surveys for each course Designed reports for weekly/monthly status for the senior staff. Developed, managed, organized, and hosted National Technical Sales Meeting; Approved and budgeted all expenses within the Training Department

Responsible for training multiple companies throughout the United States on Microsoft Office software applications and Lotus software applications. Delivered training on all Microsoft Office software applicationsDelivered training on all Lotus software applicationsInstalled and managed software applications for multiple companiesLed in training evaluation results