Traci Adkins Email & Phone Number

United States

Achieves goals as the primary contact for multi-million-dollar Private Equity and Hedge Fund firms by processing complex account requests.Specializes in working under short deadlines to ensure accounts are opened in time for hundreds of millions of dollars in funding for investment deals.Spearheads projects pertaining to Certificate of Deposits and monthly.

New Albany, Ohio

Oversaw process for reviewing the work produced by the Alert and Investigative Analysts for compliance with internal policies and procedures, applicable laws, and regulatory guidelines.Inspected customer accounts for activity that is indicative of Fraud, Money Laundering, Terrorist Financing, EFE, Identity Theft, Synthetic ID, and/or other financial crime.

Served as a subject matter expert (SME) for team questions, quality review and training as well as applying analytical skills to develop comprehensive CDD, SPDD and Risk profiles.Conducted Enhanced Due Diligence reviews for business banking clients to ensure full compliance with all AML laws, regulations, company procedures and policies.Reviewed customer.

• Analyzed both business and consumer customer relationships and transactions for money laundering activity conducted through the following forms: PCL, wires, ACH, loans, remote deposit, and cash.Held accountable for.
• Report suspicious and unusual customer activity.
• Follow compliance procedures and rules.
• Keep up to date training on AML/BSA operations.
• Investigate daily transactions having pertaining to cash, wires, personal credit lines and ACH activity. Show less

Columbus, Ohio Area

• Monitor large item deposits by corporations.
• Assist in mitigating losses from new account openings.
• Aid the fraud team in investigating individual deposit activity.
• Process daily EWS, Treasury, Velocity and Speedpay reports.
• Create matrix style instructional materials to assist with pinpointing deposit fraud.
• Train new employees on deposit fraud applications and duties.

- Implemented actions against new and current fraud trends. - Investigated client deposits and activity to prevent and pinpoint fraud. - Acted as the last line of communication for customers in a supervisor role.- Trained new employees for fraud detection roles.- Responsible for training current employees for deposit fraud positions- Lead Peer Coach.

• Monitored and created staff duties and schedules.
• Provided service to guests during receptions and banquets. - Aided in training new employees. - Acquired the ability to multitask and work well under stressful situations. - Played a lead role in serving VIP clientele.

Managed office and ATM documentation.Persuaded customers to open new accounts and additional business services.Administered assistance to customers with everyday banking needs.Obtained essential customer service experience dealing with sensitive situations.Accommodated business customers with daily transactions.