Traci Hawkins Email and Phone Number

Invoicing and collections on Healthcare and LifeSciences sectors for monthly and supplemental services per contractual agreement.Establish, maintain and report accurate sales and use tax information for all jurisdictions.Research and recommend constructive solutions to reduce or eliminate inefficiencies.Support year-end audit review by providing billing information and reports.Participate in closing activities including accruals and P&L validation.Cash application and customer account reconciliations.

• Read, understand, interpret contracts and schedule of value in order to drive accurate contract billing for International IT technology partner.• Manage customer contracts/change order approvals in Smartsheets/SAP/Salesforce in conjunction with Legal/Professional Services teams.• Work with Hypercare team on process improvement to streamline SAP billing methodology for teammates with limited system experience.• Create SAP contracts, new WBS elements and billing plans.• Assist with monthly billing of all service and contract agreements.

• Scrub and cleanse data post integration from CIRS (In-House Software) to Oracle to ensure accurate billing.• Read, understand, interpret contracts and schedule of value in order to drive contract billing.• Create pricing terms in Oracle per contract specifications.• Test billing in test environment to ensure accuracy using live actual data.• Work with IT to validate Invoice Template for customer presentation• Attend weekly project management meeting to report status of project for Go-Live.• Billing of reoccurring software and hosting licenses.• Create Standard Operating Procedures and train co-worker on billing process.• Assist with monthly billing of all service & contract agreements.• Update contracts in Oracle Service Contracts Module.

• Read, understand, interpret contracts and schedule of value in order to drive project billing.• Coordination of accurate and timely submittals of billing and payment applications.• Review project documentation to ensure billing requirements are met.• Billing of reoccurring software and hosting licenses.• Active participation in meetings with the stakeholders.• Assist with monthly billing of all service & Government/Commercial contract agreements.• Miscellaneous contract analytics and manage contract database.• Cross functional integration with all departments.• Works with C-level Executives and other leadership teams to problem solve contract issue.

• Preparation and distribution of monthly and quarterly reports.• Work with Accounting with preparation of journal entry in support of monthly, quarterly and year closings.• Prepare and document departmental procedures as deemed necessary.• Perform month end account reconciliations and analysis in comparing actual to budgets.• Identify accruals and prepared request for corresponding journal entries.• Work with Accounts Payable to ensure proper and timely payment of Construction project related invoicing.• Comprehend and execute terms and conditions specified Construction contracts related to billing.• Work with Architecture team, Project Coordination and Controls to establish annual budgets for service offering in per customer requests.• Compile backup documentation for invoicing and archive for historical reference.• Create Standard Operating Procedures and train Jr Analysts on billing process.• UAT testing as Katerra Design transitioned from Ajera to VantagePoint.• Monitor customers’ account A/R Aging Report for past due invoices.• Perform regular review of the contents of Government/Commercial contracts and agreements related to changes in billing terms.• Ensure applicable processes are compliant with approval loops and Sarbanes Oxley

• Monthly invoices for Service Group departments and distribute to clients for Municipal projects for a Civil Construction/Design Co.• Monthly analysis of project spending and reporting to Department/Project Managers.• Monthly tracking of Accounts Receivables and Accounts Payables.• Maintain and track budget expenditures to include labor and direct expenses.• Prepare monthly variance and revenue adjustments to maintain financial obligations. • Review and execute terms and conditions specified Government and Commercial contracts related to billing.

• Responsible for managing the billing and Government/Commercial contract overview for 60 solar plants located worldwide.• Investigate charges and research old invoices related to O&M billing.• Verify proper account charges assign proper Work Breakdown Structure (WBS) and GL codes.• Preparation/distribution of monthly and quarterly reports and journal entry to support monthly closings.• Prepare and document departmental procedures as deemed necessary.• Perform month end account reconciliations and analysis in comparing actual to budgets.• Create and distribute various reports related to billing performance to ensure accuracy and efficiency.• Work with Accounts Payable to ensure proper and timely payment of invoicing.• Comprehend and execute terms and conditions specified in O&M Agreements related to billing.• Support O&M Team, Asset Mgmt., Project Coordination to establish annual budgets for service offerings.• Compile backup documentation for invoicing and archive for historical reference.• Serve as Subject Matter Expert (SME) for the O&M billing activity.• Create Standard Operating Procedures and train Billing Assistant on billing process.• Ensure distribution to all relevant departments upon setup of a new O&M project in SAP.• Monitor deadlines for customer billing and overall processes. Monitor customers’ account A/R Aging Report for past due invoices.• Perform regular review of the contents of contracts and agreements related to changes in billing terms.• Establish and maintain standardize O&M internal billable labor rates for operational.• Ensure applicable processes are compliant with approval loops and Sarbanes Oxley.

• Reviewed terms of sales quotes, Government and Commercial contracts to determine appropriate strategies to generate payments.• Negotiated credit extension when necessary.• Monitored and kept record of information regarding financial status of customers and collections efforts.• Issued credits, debits and rebills when necessary. Collection forecasting monthly and weekly.• Reduced DSO by 35%. Achieved cash recovery goals in all aging categories. Reconciled problem customer accounts.• Worked with IT to implement AR invoice emails using Oracle.• Reconciled customer accounts. Researched and reported variances. Prepared month end journal entries.

• Internal Auditor for Cash Applications and Billing/Collections group for internal Semiconductor Co.• Conduct risk assessment in established/required timeline.• Conduct audit testing of specified area and identify reportable issues and dimension of risk.• Determine compliance with policies and procedures.• Played key "end user" role in the 2010 SAP implementation. • Worked with consultants to develop and test custom FI reports.• Documenting requirements in HPQC and managing path to solution.• Created FI training courses using ActivePresenter and conducted training classes for 30+ end users on FI module. • SAP FI Super User/SME for accounts receivable group.• Monitored past due invoices. Managed collections for Domestic and International customers.• Monitored and kept record of information regarding financial status of customers and collections efforts.• Issued credits, debits and rebills when necessary.• Processing monthly intercompany billing. Prepared month end journal entries.• Reconciled cash accounts.SAP 6.0, Blackline, HPQC, Product Life Management, Test Scripts, Software Testing, AS400, Oracle, Microsoft Office, Employee Training

• Time/Expense Billing and Collections for medical billing software company.• Key role in the implementation of new timekeeping and expense system (QuickArrow).• Worked with engineers creating test scripts to evaluate the integrity of software upgrades installed.• QuickArrow SuperUser training all (40+) traveling end users on expense report creation and approval workflow. • Reviewed and processed all payables and travel expenses.• Oversaw all reimbursements and corporate cards for over 250 employees.• Reviewed travel expense reports to ensure all reimbursements followed corporate policy.• Hired, trained 2 account payable clerks. Created standard operating procedures.• Verified accuracy of all supporting documentation, purchase orders, packaging slips, invoices, etc.• Generated check, run reports, mail checks, and maintain the AP files and ensured timely payments to vendors and suppliers and maintain accurate vendor files.

• Time/Expense Billing and Collections for medical billing software company.• Key role in the implementation of new timekeeping and expense system (QuickArrow).• Worked with engineers creating test scripts to evaluate the integrity of software upgrades installed.• QuickArrow SuperUser training end users. Moved to accounts payable when position was vacated.• Reviewed and processed all payables and travel expenses.• Oversaw all reimbursements and corporate cards for over 250 employees.• Reviewed travel expense reports to ensure all reimbursements followed corporate policy.• Hired and trained 2 account payable clerks.• Verified accuracy of all supporting documentation, purchase orders, packaging slips, invoices, etc.• Generated check, run reports, mail checks, and maintain the AP files. Ensured timely payments to vendors and suppliers and maintain accurate vendor files.