Teresa (Traci) Mele

Teresa (Traci) Mele Email and Phone Number

🔥 Customer Success Aficionado | Manager of Customer Succes | CS Process Improvement @ Thentia
Teresa (Traci) Mele's Location
Greater Phoenix Area, United States
Teresa (Traci) Mele's Contact Details

Teresa (Traci) Mele work email

Teresa (Traci) Mele personal email

n/a
About Teresa (Traci) Mele

There's a method to the madness. Over the years, my career has let me play to my strengths and I've been lucky enough to be part of some seriously amazing transformations along the way. 🙏💥 Customer Success leader with 10+ years in tech, evolving from QA engineering to CS leadership. Specializing in Customer Success, SaaS onboarding, team development, project management, and process optimization. 🔥 Proven track record in developing and implementing best practices, adoption, retention, and upsales. Skilled in building relationships with stakeholders, fostering product champions, driving business value, and mitigating churn risks. 🙌 Experienced in leading and mentoring high-performing teams to deliver exceptional customer experiences in SaaS environments.I am not afraid to get into the trenches, am passionate, and a growth mindset. Let’s connect!

Teresa (Traci) Mele's Current Company Details
Thentia

Thentia

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🔥 Customer Success Aficionado | Manager of Customer Succes | CS Process Improvement
Teresa (Traci) Mele Work Experience Details
  • Thentia
    Enterprise Customer Success Manager
    Thentia Oct 2024 - Present
    View
  • Freelance
    Freelance - Small Business Project Management
    Freelance May 2024 - Present
  • Ovationcxm
    Manager Of Customer Success
    Ovationcxm Dec 2021 - May 2024
    View
  • Ciox Health
    Customer Success - Client Project Manager
    Ciox Health Aug 2019 - Dec 2021
    United States
    View
  • Rainforest Qa
    Customer Success Manager
    Rainforest Qa Dec 2018 - Aug 2019
    Remote Location
    View
  • Cma Consulting
    Sr Qa
    Cma Consulting Aug 2016 - Dec 2018
    Phoenix, Az
    View
  • Nationwide Insurance
    Specialist Qa - Project Lead
    Nationwide Insurance Jan 2015 - Dec 2016
    Scottsdale, Az
    View
  • Scott'S Marketplace
    Qa Manager & Scrum Master
    Scott'S Marketplace Jan 2014 - Dec 2014
    Scottsdale Az
  • Godaddy.Com
    Qa Sdet/ Scrum Master
    Godaddy.Com Jun 2011 - Jan 2014
    Remote, Az
    View
  • Godaddy.Com
    Lead, Technical Support And Sales
    Godaddy.Com Jan 2010 - Jun 2011
    Gilbert, Az
    View
  • Godaddy.Com
    Technical Support And Sales
    Godaddy.Com 2009 - 2010
    Gilbert, Az
    View

Teresa (Traci) Mele Skills

Agile Methodologies Software Quality Assurance Scrum Testing Sdlc Web Applications Leadership Management Test Planning Quality Assurance Customer Service Software Development Life Cycle Regression Testing C# Software Development Training Test Cases Sql Sales Manual Testing Test Automation Test Case Generation Integration Linux Agile Project Management Team Building Jira Black Box Testing Exploratory Testing Customer Support Sales Management Managment Agile Testing Selenium Agile And Waterfall Methodologies Ruby Hp Quality Center Social Media Vlogging Fundraising Agile Processes Adventure Seeking Stakeholder Relationships Project Management Voice Of The Customer Account Management Project Planning Product Development Kpis Operational Excellence Wordpress Salesforce Training And Development Cross Functional Teams Csm Servant Leadership Customer Sales And Support Data Analysis And Research Coaching And Mentoring Trello Saas Customer Retention Customer Relationship Management

Teresa (Traci) Mele Education Details

Frequently Asked Questions about Teresa (Traci) Mele

What company does Teresa (Traci) Mele work for?

Teresa (Traci) Mele works for Thentia

What is Teresa (Traci) Mele's role at the current company?

Teresa (Traci) Mele's current role is 🔥 Customer Success Aficionado | Manager of Customer Succes | CS Process Improvement.

What is Teresa (Traci) Mele's email address?

Teresa (Traci) Mele's email address is tr****@****lth.com

What schools did Teresa (Traci) Mele attend?

Teresa (Traci) Mele attended Mesa Community College.

What skills is Teresa (Traci) Mele known for?

Teresa (Traci) Mele has skills like Agile Methodologies, Software Quality Assurance, Scrum, Testing, Sdlc, Web Applications, Leadership, Management, Test Planning, Quality Assurance, Customer Service, Software Development Life Cycle.

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