Traci Smith Email & Phone Number

Rochester, Ny, Us

Flower City Group gives brands the power to transcend the shelf with print, packaging, and point of sale displays that are engaging and memorable at every touchpoint.-Act as primary liaison between customers, sales and production to communicate accurate project specifications and expectations. Attention to detail is critical for successful project completion.-Process orders, submit supporting artwork and CADs and provide detailed Bill of Materials explaining final execution of every project.-Follow projects through all phases of production and ensure schedules are maintained and job processes are executed to customer expectations.-Responsible to identity potential problems, create solutions and minimize sales barriers.-Develop strong customer relationships and identity opportunities to expand sales.-Keep current on industry trends in CPG and retail POP/ POS displays to drive revenue and growth.-Manage customer projects from beginning to end: concept, structural design, prototyping, pricing, timelines and complete manufacturing/ fulfillment.

Sydney, New South Wales, Au

-Managed and trained East and West coast Operations teams.-Established new customer base in the US and Mexico.-Developed strategic partnerships with key OEMs.-Organized POCs for Tier 1, 2, and 3 retailers.-Installed lab demos and in-store POCs.-Managed US Customer Success Team.-Performed software/ hardware demos and training.-Set up 3rd party service network for US customers.-Prepped hardware and planned deployments.-Managed software integration, deployments and support.

Sydney, New South Wales, Au

Sydney-based tech company Tiliter makes computer vision products that use the latest in artificial intelligence to automatically and accurately identify objects. Working at the forefront of machine learning and data analytic algorithms, we’re disrupting industry practices and creating the future now. Our mission is to make computer vision accessible to all by creating easy to use and easy to build products. We believe that computer vision can change the world for the better.

Beaverton, Oregon, Us

-Conducted continuous field quality audits in retail stores and print manufacturing settings.-Collaborated with early adopter's key departments, including operations, IT, brand and creative.-Collected in-store data and observations for ROI studies.-Worked with key client during Proof of Concept in their retail technology lab and stores.-Teamed with store operations and strategic partners during rollout of store technology.-Ensured final product was in compliance with platform standards.-Provided on-the-fly problem solving using strong analytical skills.-Maintained close relationships with key customers and partners to provide support. -Subject matter expert for print processes.-Member of FMEA investigation and corrective action team. -Validated retail scales and scanners were performing properly with integrated technology.-Contributed to establishing and implementing SOP's. -Member of Loss Prevention Resource Council, University of Florida.

Rochester, Ny, Us

-Acted as daily liaison between design, production, sales and customers by communicating all necessary job specifications and expectations to all. -Maintained key client relationships. -Handled multiple projects in fast paced environment. -Ensured all job requirements requested were obtainable which required strong knowledge of technical specifications. -Processed orders for offset printing, digital printing and CDR duplication. -Generated electronic job tickets, estimates, impositions and purchase orders. -Assisted production management in maintaining customer schedules for on-time delivery. -Maintained order management of inventory and fulfillment for contract projects. -Updated production schedules and status reports. -Served as inside sales representative.

-Established, implemented and maintained an ISO 9000 quality system as well as Xerox World Class Supplier Certification for Quality. -ASQ certified Quality Auditor and internal Quality Auditor. -Trained in ISO 9000 Quality Systems. -Chaired Steering Committee. -Acted as Management Representative. -Investigated and implemented corrective action and concessions for non-conforming product. -Trained all production departments in proper execution of set standards.

-Generated new sales and managed all aspects of print projects from design to printing and finishing through fulfillment. -Worked directly with customers, production and vendors.-Serviced multiple projects in a fast-paced environment.