Traci Stewart Wright Email & Phone Number

Collierville, Tennessee, United States

• Wire transfer processing: Domestic & Foreign• Balance tellers to include General Ledger• Reg E / ACH assistance and processing: GL and offset GL• ACH exceptions & collection, special item processing (as needed)• Check positive pay​• Balance Loomis cash letter vs bank cash daily• Process Reg D Letters• ACH Origination for customers• Large dollar items• Treasury Management support (as needed)• Online banking support and staff training• Compliance of levies, garnishments, and SSI request• Compliance with all bank policies, regulations, and laws applicable to carrying out duties• Fulfill other period job related duties not associated with daily job description

• Cross-sell bank’s products and services• Recognition of customer’s needs for additional products & referrals• Effectively resolve customer inquiries and concerns• Routine account maintenance associated with IRA’s, demand deposits & loans

Greater Memphis Area

•Balance and load teller cash dispensers•Sales of bank products/services•Recognition of customer’s needs for additional products/services (including referrals)•Resolve customer complaints via phone, email, mail•Opening/Closing customer accounts to include: IRA’s, checking and savings•Maintenance on customer’s accounts•Loans and credit reports

Greater Memphis Area

•Achieved over 30% increase in sales volume first quarter•Trained staff in various developmental areas•Made daily deposits and maintained daily cash flows•Coordinated marketing events with mall management to utilize all available opportunities