Learning Services Account Manager
Cleveland/Akron, Ohio Area
Lead the strategic planning, budgeting, coordination, deployment and measurement of projects globally for an international client.Determine, plan and adhere to project budgets (currently $15MM)Perform needs assessments with global and cross-functional business partners, define roadmaps, develop program metrics to communicate value, and report team progress to leadership. Align competency models to future business learning objectives, including future talent development… Show more Lead the strategic planning, budgeting, coordination, deployment and measurement of projects globally for an international client.Determine, plan and adhere to project budgets (currently $15MM)Perform needs assessments with global and cross-functional business partners, define roadmaps, develop program metrics to communicate value, and report team progress to leadership. Align competency models to future business learning objectives, including future talent development needsLead development teams in the creation of new learning and inclusion in the learning portfolioManage and maintain vendor resources by building relationships and lasting partnerships for off the shelf and custom content needsKey contributor in managing relationships with stakeholders across multiple organizations to gain input/feedback for development and delivery of training (Talent Development as well as Operations)Manage content portfolio by engaging with subject matter experts, Lead teams of custom content development projects, ensuring compliance to NASBA and CPE standards and ensuring strict maintenance and retirement cycles of courses within the learning mapsAdvise an internal Center of Excellence on Innovation in LearningMaintain positive partnership with sales team in assisting in obtaining new business and revenue Show less