Traci Beaulieu Email & Phone Number

Carlsbad, Ca

CalBRE: 02036955

San Marcos, Ca

- Review customer compliance documentation to ensure processing meets legal and regulatory standards- Audit internal policies, practices and safety procedures- Develop compliance strategy for accreditations and certifications- Investigate product quality issues and work with customers and suppliers to ensure resolution, verify corrections- Produce internal compliance materials and approve documentation and agreementsNotable Projects- Created Food Safety Policies… Show more - Review customer compliance documentation to ensure processing meets legal and regulatory standards- Audit internal policies, practices and safety procedures- Develop compliance strategy for accreditations and certifications- Investigate product quality issues and work with customers and suppliers to ensure resolution, verify corrections- Produce internal compliance materials and approve documentation and agreementsNotable Projects- Created Food Safety Policies and Procedures Manual in alignment with AIB consolidated standards- Established pre-audit process resulting in a superior third party audit rating of company warehouse facilities- Established Mock-Recall Program and Quality Investigation Protocols- Launched Illness and Injury Prevention Program (IIPP) and established Safety Committee- Obtained Fair Trade Certification for products Show less

San Marcos, Ca

-Identify strategies for improvement of service and productivity- Handle complex and escalated customer issues- Mentor and coach customer service representatives- Monitor customer service representative performance and conduct performance evaluations- Supervise processing of compliance documentation and programsNotable Projects- Created Customer Service Model Training Handbook- Established exemplary customer service program model recognized by global… Show more -Identify strategies for improvement of service and productivity- Handle complex and escalated customer issues- Mentor and coach customer service representatives- Monitor customer service representative performance and conduct performance evaluations- Supervise processing of compliance documentation and programsNotable Projects- Created Customer Service Model Training Handbook- Established exemplary customer service program model recognized by global manufacturer- Built company reputation as best customer service in the industry Show less

San Marcos, Ca

-Select, qualify and monitor performance of logistics providers and warehouses- Negotiate warehouse contracts and transportation rates- Create logistics policies and procedures and train Operations personnel in logistics roles- Ensure carrier and warehouse compliance with industry and regulatory standards- Identify enhancement opportunities and recommend solutions for improvement

San Marcos, Ca

-Oversee and contribute to daily order processing, purchasing, collections and sales support- Assist in development and implementation of strategic plans- Ensure best practices by monitoring processes and policies- Act as liaison with contracted IT ServicesNotable Projects- Facilitated implementation of new CRM database

San Marcos, Ca

-Act as Inside sales representative and support outside sales team- Receive inbound calls- Manage house sales accounts- Coordinate and conduct daily customer service and logistics processes