An inspired strategic thinker and trusted advisor with a passion for leading growth, client satisfaction, and client retention. Utilizes 15+ years of experience in post-sale success, client relations, project management, and implementation to drive customer value. Plans and executes essential programming, fosters business development initiatives, and ensures continuous operational success. Successfully managed a book of business of 30+ clients, ranging from 50 to 20,000 employees, with 100% retention. Industry experience includes non-profit, healthcare, employer wellness, direct primary care, unions, municipalities, technology-enabled healthcare services, and Medicare health plans.
Listed skills include Healthcare, Health Education, Public Speaking, Strategic Planning, and 7 others.